任务主题在不同任务类型Web搜索中的作用

Daniel Hienert, M. Mitsui, Philipp Mayr, C. Shah, N. Belkin
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引用次数: 15

摘要

当用户在Web上查找信息时,他们对不同的任务类型表现出不同的行为,例如,对于事实查找任务和信息收集任务。例如,该领域的相关工作已经研究了如何测量和应用这种行为来区分容易和困难的任务。在这项工作中,我们研究了搜索者在四种不同任务类型的新闻领域的行为,此外,在每种任务类型中,我们研究了两个不同的主题。搜索行为是用许多会话变量来衡量的,并与任务难度、任务成功和文档有用性等主观指标相关。我们承认该领域的先前结果,即任务难度与用户努力相关,并且通过会话变量可以区分任务的简单和困难。然而,在这项工作中,我们强调任务主题本身的作用,而不是参数,如搜索结果和阅读内容页面,停留时间,会话变量和主观测量,如任务难度或任务成功。有了这些知识,研究人员应该更多地关注任务主题作为用户行为的重要影响因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Role of the Task Topic in Web Search of Different Task Types
When users are looking for information on the Web, they show different behavior for different task types, e.g., for fact finding vs. information gathering tasks. For example, related work in this area has investigated how this behavior can be measured and applied to distinguish between easy and difficult tasks. In this work, we look at the searcher's behavior in the domain of journalism for four different task types, and additionally, for two different topics in each task type. Search behavior is measured with a number of session variables and correlated to subjective measures such as task difficulty, task success and the usefulness of documents. We acknowledge prior results in this area that task difficulty is correlated to user effort and that easy and difficult tasks are distinguishable by session variables. However, in this work, we emphasize the role of the task topic - in and of itself - over parameters such as the search results and read content pages, dwell times, session variables and subjective measures such as task difficulty or task success. With this knowledge researchers should give more attention to the task topic as an important influence factor for user behavior.
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