成功的信息通信技术系统对企业资源规划实施的影响——以印尼金属加工行业为例

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI:10.2991/icoi-19.2019.82

Kristian Harianja, Rosiwarna Anwar

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引用次数: 1

摘要

本文旨在确定高层管理人员的支持、参与和承诺;变更管理;在印尼金属加工行业中，用户满意度对信息通信技术系统通过企业资源规划(ERP)实施的成功与否产生影响。这项工作还确定了通常影响ERP实施成功和失败的因素。结果表明，用户满意度、变革管理和高层管理承诺显著影响ERP的成功

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Successful Information Communication Technology System on Enterprise Resources Planning Implementation: A Case Study of Metal-work Industries in Indonesia

This article aims to determine whether tthe support, participation and commitment of top management; change management; and user satisfaction influence the success in information communication technology system via enterprise resource planning (ERP) implementation in Indonesian-based metal-work industries. This work also determined the factors that commonly influence the success and failure of ERP implementation. The results revealed that user satisfaction, change management and top management commitment significantly influence the success of ERP

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Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)

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