The Effect of Perceived Security, Ease of Use and Perceived Usefulness on Intention to Use Towards Mobile Payment Services in Indonesia

This study aims to understand the impact of perceived security, perceived usefulness, and perceived ease of use on intention to use among Indonesians in the e-payment sector. This study implements survey method, in which a total of 106 respondents participated in this study. All data then were analyzed using PLS-SEM method using SmartPLS 3.2.8 software. Based on the results of the data analysis, it could be concluded that perceived usefulness, perceived ease of use, and perceived security had a positive impact on consumers’ intention to use e-payment services in Indonesia. The results of this study could be implemented in order to raise and increase e-payment companies’ awareness and understanding toward the importance role of perceived usefulness, perceived security and perceived ease of use in stimulating people’s intention to use e-payment services in daily purchasing activities.