计划行为理论和感知风险如何影响网上购物行为

C. Bangun, T. Handra
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引用次数: 10

摘要

本研究旨在分析态度、主观规范、感知行为控制和感知风险对网络购物意愿的影响及其对网络购物行为的影响。本研究的外变量为态度、主观规范、感知行为控制和感知风险。内变量为网上购物意向和网上购物行为。通过向电子商务用户发放100份问卷作为调查对象进行数据收集。通过扫描电镜PLS,本研究的结果表明,从5个初始假设;只有2个假设对网购行为没有影响;网上购物意愿存在主观规范;感知风险对购买意愿的影响
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How Theory of Planned Behavior And Percieved Risk Affect Online Shopping Behavior
This study aims to analyze the affect of attitude, subjective norm, perceived behavioral control, and perceived risk on intention to shop online and its impact on online shopping behavior. The exogen variables on this study are attitude, subjective norm, perceived behavioral control, and perceived risk. While the endogen variables are intention to shop online and behavior to shop online. Data collection was carried out by distributing 100 questionnaires to users of e-commerce as respondents. By using SEM PLS, this result of this study showed that from 5 initial hypotheses were developed; only 2 hypotheses did not affect to shop online’s behavior; there were subjective norm to intention to shop online; and perceived risk to purchase intention
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