意识、交易速度、安全性、感知有用性与感知易用性对移动银行采用的影响

Andi Dewi Mentari, Aniek Maschudah Ilfitriah
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引用次数: 1

摘要

手机银行是一种利用手机等移动通信工具的银行服务。手机银行服务为客户提供了方便的银行交易,如检查余额,账户间转账和账单支付,并了解用户的交易历史。本研究旨在分析意识、交易速度、安全性、感知有用性和感知易用性媒体对移动银行BRI采用的影响。本研究中使用的样本是望加锡拉亚的移动银行BRI客户。研究中使用的样本数量为100名受访者,他们直接分布并使用有目的抽样技术。数据分析使用smartPLS程序(偏最小二乘法)2.0版。研究结果表明,意识变量对“一带一路”移动银行采用的负向影响不显著,交易速度对“一带一路”移动银行采用的正向影响显著,安全性对“一带一路”移动银行采用的正向影响显著,感知有用性对“一带一路”移动银行采用的负向影响显著,感知易用性对“一带一路”移动银行采用的负向影响显著,感知易用性对“一带一路”移动银行采用的正向影响显著
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE EFFECT OF AWARENESS, SPEED OF TRANSACTIONS, SECURITY, PERCEIVED USEFULNESS WITH MEDIATION OF PERCEIVED EASE OF USE ON M-BANKING ADOPTIONS BRI MAKASSAR RAYA
Mobile banking is a banking facility that uses mobile communication tools such as mobile phones. Mobile banking services provide convenience for customers to perform banking transactions such as check balances, transfer between accounts and bill payments and know the history of transactions made by users. This study aims to analyze the influence of Awareness, Transaction Speed, Security, Perceived Usefulness with Perceived Ease of Use Media to Adoption of m-banking BRI Makassar Raya. The sample used in this research is customer of m-banking BRI customer in Makassar Raya. The number of samples used in the study were 100 respondents who distributed directly and using purposive sampling technique. Data analysis using smartPLS program (Partial Least Square) version 2.0. The result of the research shows that the awareness variable has negative effect not significant to BRI m-banking Adoption, Transaction Speed has a significant positive effect on BRI m-banking Adoption, Security has positive significant effect on BRI m-banking Adoption, Perceived Usefulness has no significant effect to m -banking BRI, Perceived Usefulness has a significant negative effect on Perceived Ease of Use and Perceived  Ease of Use has a significant positive effect on m-banking Adoption
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