{"title":"分析工作流管理系统:故障的三个级别","authors":"Tom Gross, Samuli Pekkola","doi":"10.1145/1477973.1477990","DOIUrl":null,"url":null,"abstract":"In this paper we report on a case study of the introduction of a workflow management system for travel management in a higher education organisation. We identify and reflect on the change of the process induced by the system, the functionality of the system, and the usability of the system. Combined with a socio-technical perspective, our findings provide a checklist for systems designers.","PeriodicalId":157379,"journal":{"name":"Computer Human Interaction for Management of Information Technology","volume":"106 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2008-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Analysing a workflow management system: three levels of failure\",\"authors\":\"Tom Gross, Samuli Pekkola\",\"doi\":\"10.1145/1477973.1477990\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"In this paper we report on a case study of the introduction of a workflow management system for travel management in a higher education organisation. We identify and reflect on the change of the process induced by the system, the functionality of the system, and the usability of the system. Combined with a socio-technical perspective, our findings provide a checklist for systems designers.\",\"PeriodicalId\":157379,\"journal\":{\"name\":\"Computer Human Interaction for Management of Information Technology\",\"volume\":\"106 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2008-11-14\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Computer Human Interaction for Management of Information Technology\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/1477973.1477990\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Computer Human Interaction for Management of Information Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/1477973.1477990","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Analysing a workflow management system: three levels of failure
In this paper we report on a case study of the introduction of a workflow management system for travel management in a higher education organisation. We identify and reflect on the change of the process induced by the system, the functionality of the system, and the usability of the system. Combined with a socio-technical perspective, our findings provide a checklist for systems designers.
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号
