日惹COVID-19年间,产品、促销和服务质量对在线购买决定的影响

Heru Noor Rakhmawati, Junaidi M. Affan
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引用次数: 0

摘要

本研究的目的是确定在2019冠状病毒病期间,日惹市通过在线摩托车出租车(ojol)购买决策的产品,促销和服务质量的影响。通过问卷形式的数据收集工具进行访谈的数据收集技术。本研究采用定量分析技术,采用效度检验、信度检验、经典假设检验、多元线性回归分析、决定系数、显著性检验(t检验和F检验)。研究结果得到回归方程Y = 0,431+0,091X1+0,289X2+0,534X3的结果,即产品、促销和服务质量影响日惹市在covid-19期间通过在线摩托车出租车(ojol)购买决策
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH PRODUK, PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN MELALUI OJEK ONLINE (OJOL) PADA MASA COVID-19 DI KOTA YOGYAKARTA
The Purpose of this study was to determine the effect of product, promotion and service quality on purchasing decisions through online motorcycle taxis (ojol) during the covid-19 period in the city of Yogyakarta. Data collection techniques through interviews with data collection instruments in the form of questionnaries. This study uses quantitative analysis techniques using validity test, reliability test, classical assumption test, multiple linier regression analysis, coefficient of determination, significance test ( t test and F test). The result of the study obtained the result of the regression equation Y = 0,431+0,091X1+0,289X2+0,534X3, which means that product, promotion, and service quality affect purchasing decisions through online motorcycle taxis (ojol) during the covid-19 period in the city of Yogyakarta
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