{"title":"在线旅行社服务渠道服务质量对客户满意度和再购买意愿的影响——基于移动端App和PC端网站的对比研究","authors":"Han-Shin Lee, Pansoo Kim","doi":"10.23839/KABE.2019.34.1.429","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":344884,"journal":{"name":"Korea Association of Business Education","volume":"7 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Effect of Service Quality on Customer Satisfaction and Repurchase Intention by Service Channels of Online Travel Agency: Focusing on Comparison between Mobile App and PC based Website\",\"authors\":\"Han-Shin Lee, Pansoo Kim\",\"doi\":\"10.23839/KABE.2019.34.1.429\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":344884,\"journal\":{\"name\":\"Korea Association of Business Education\",\"volume\":\"7 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-02-28\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Korea Association of Business Education\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.23839/KABE.2019.34.1.429\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Korea Association of Business Education","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.23839/KABE.2019.34.1.429","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The Effect of Service Quality on Customer Satisfaction and Repurchase Intention by Service Channels of Online Travel Agency: Focusing on Comparison between Mobile App and PC based Website