一个衡量ICT行业项目成功的新方法的例子

A. Hamidovic, S. Krajnović
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引用次数: 10

摘要

本文分析了ICT行业内软件开发项目的一些关键成功因素。在现代和高度竞争的全球信息和通信技术产业中,必须修改项目成功的定义。本文强调并分析了客户导向的重要性以及不断提高研发产出水平的必要性,这是确保项目和企业成功的关键因素。在过去,项目成功被定义为在时间、成本和性能的约束下完成一项活动。现在,经典的三角形已经变成了五角星,增加了两个新的项目成功的关键衡量标准——客户满意度和组织影响。分析是在爱尔兰和克罗地亚的研究和开发中心的电信软件开发项目的例子上执行的
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An example of a novel approach to measuring projects success within ICT industry
The paper analyses some of the critical success factors for software development projects within the ICT industry. In the modern and highly competitive global ICT industry, the definition of project success had to be modified. The paper stresses and analyses, as key factors to secure project and business success, the importance of customer orientation and a need to increase constantly the level of research and development output. In the past, project success was defined as the completion of an activity within the constraints of time, cost and performance. Now, the classic triangle has become a pentagram, with two new key measurements of project success being added - customer satisfaction and organizational impact. The analysis is performed on examples of telecom software development projects within research and development centers in Ireland and Croatia
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