在中国城市场的跨文化互动和交流,佩塔森美兰,印度尼西亚

Gregah Fajar Julianto, Melly Ridaryanthi
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引用次数: 0

摘要

胜美兰是雅加达的一个唐人街,许多华人世袭社区都住在这里。这里有一个著名的百打仙美兰市场,成为大多数中国世袭商人与其客户的交汇点。多年来发生的相互作用一直是研究他们交流动态的有趣之处。本研究的目的是识别具有不同文化背景的顾客与商家之间的跨文化交流和互动模式。在他们的互动中讨论了语言和非语言交流。本研究采用个案研究的定性研究方法。使用的数据收集技术为观察、访谈和文献综述。研究结果以描述性写作的形式呈现。研究结果表明,商家与顾客之间发生的跨文化交流是一种线性的双向交流。从所进行的观察中识别出语言和非语言线索。在互动过程中,商家和顾客倾向于使用相同的语言,以避免误解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
INTERCULTURAL INTERACTION AND COMMUNICATION AT THE CHINATOWN MARKETPLACE, PETAK SEMBILAN, INDONESIA
Petak Sembilan is a Chinatown area located in Jakarta, where many Chinese hereditary communities stay. There is a famous Petak Sembilan Market that becomes the meeting point of mostly Chinese hereditary merchants with their customers. The interaction that occurred for years has always been interesting to be studied for the dynamic of their communication. The aim of this study is to identify the intercultural communication and interaction patterns between customers and merchants who are culturally diverse. The verbal and nonverbal communication were addressed in their interactions. This research employed a qualitative approach with a case study method. Data collection techniques used were observation, interview, and documentation for literature review. The results of the study are presented in the form of descriptive writing. The findings show that intercultural communication that occurred between the merchants and customers is a linear two-way communication. Verbal and nonverbal cues were identified from the observation conducted. During the interaction, the merchant and customers tend to use the same language to avoid misunderstanding.
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