基于视角的检查,以改善SCRUM网站开发中的用户体验方面

R. I. Rokhmawati, Adam Hendra Brata, Kristina Lely Liana
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引用次数: 1

摘要

一个公司需要一个网站代表的产品或服务提供给消费者一个有吸引力的外观。随着产品或服务变化的发展,公司需要进行更新以吸引目标消费者。该公司旨在通过有吸引力的用户界面和用户体验简化客户获取过程。这一目的是本研究的目标,通过应用用户体验和用户界面的各个方面。在进行这项研究时,该公司正处于使用SCRUM方法重新设计网站的阶段。本研究试图通过应用与SCRUM流程一致的UX(用户体验)方法,与公司中运行的流程保持协同作用。这里讨论的UX方法是基于视角的检查。所采取的设计策略是从客户的角度来看,实施颜色变化以增加品牌知名度。此外,本研究将来自客户的见解分类到UX Honeycomb的各个方面。下一步是应用Small Up Front Analysis (SUFA)来探索系统需求,然后通过划分三个视角,即生态视角、交互视角和情感视角来创建概念设计。接下来,本研究建立了一个用户故事,并将卫生与人类服务部(HHS)的指导方针应用到高保真原型中。所有流程完成后,公司在网上公布重新设计的结果。这项研究增加了用户体验在可用性、有用性和可查找性方面的价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Perspective-based inspection to improve user experience aspects in SCRUM website's development
A company needs a website representing the products or services offered to consumers with an attractive appearance. Along with the development of product or service variations, companies need to make updates to attract target consumers. The company aims to simplify the customer acquisition process through an attractive user interface and user experience. This aim is the goal of this study by applying aspects of the user experience and user interface. At the time of this research, the company was in the website redesign phase using the SCRUM method. This research tries to stay synergistic with the processes running in the company by applying the UX (user experience) method, which is in line with the SCRUM flow. The UX method in question is Perspective-based Inspection. The design strategy taken is to implement color changes to increase brand awareness from the customer's point of view. Furthermore, this study categorizes the insights from customers into the aspects of UX Honeycomb. The next step is applying Small Up Front Analysis (SUFA) to explore system requirements, then create a conceptual design by dividing three perspectives, namely ecology perspective, interaction perspective, and emotional perspective. Next, this study establishes a user story and applying the Department of Health and Human Services (HHS) guidelines into the high fidelity prototype. After all the processes are complete, the company publishes the redesign results online. This study increased the value of the user experience on usable, useful, and findable values.
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