运用TRIZ进行政府部门问题解决和改进设计的新方法

Jui-Chin Jiang, Yuan-ju Chou, P. Sun
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引用次数: 7

摘要

政府官僚机构的运作必须遵循政策、法律和限制的指导。政府工作人员在面对一个需要决策和解决问题的管理问题时,往往不知道应该采用哪种解决方案,这意味着所要实施的项目可能会危及其他项目,引起矛盾,从而导致项目执行困难。系统创新思维被认为在揭示限制系统性能的结构性缺陷和解释为什么善意的政策干预未能产生预期结果方面是有效的。本研究提出了一种利用TRIZ进行管理的诊断和改进设计的新方法。此外,通过40个创造性原则的例子,建立了一个与管理解决方案完美匹配的创新模式。这项研究被认为是可供进一步的用户利用,以解决管理问题。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A new method of using TRIZ for problem solving and improvement design for a government department
Operations in Government bureaucracy have to follow the guidance of policy, laws, and restrictions. The Government staff often do not know which solution they should use when facing a management problem that needs decision-making and problem solving, which means that the project to be carried out may jeopardize other projects and cause contradiction, which may in turn lead to difficulty in executing the project. System innovative thinking has been considered effective in uncovering structural flaws that limit system performance and explaining why a well-intended policy intervention fails to produce expected results. This study proposes a new method of diagnosis and improvement design by using TRIZ for management. Furthermore, through examples of 40 inventive principles, a pattern of innovation perfectly matching the solutions for management is then built up. This research is considered as being available for further users to utilize for management problem solving.
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