Research on the Development of Mobile Government: a Stakeholder Approach

With the rapid development of modern information and communication technology in the era of big data, the government has begun to transform from traditional e-government to mobile government. Through the adoption of stakeholder theory, and the analysis of the role of mobile government stakeholders, a four- stakeholder model is developed. Based on the model, the development resistance of mobile government from management department, information resources department, security department and customer have been analyzed. Suggestions of strengthen the integration and sharing of information resources, master the needs of customers and enrich the services content, guarantee network information security and enhance the awareness of citizen participation and realize positive interaction have been proposed and demonstrated.