{"title":"使用流程图改善系统-用户知识共享","authors":"T. Babaian, W. Lucas, H. Topi","doi":"10.1145/1234772.1234797","DOIUrl":null,"url":null,"abstract":"We present our approach to addressing a critical design issue affecting users of ERP systems: the lack of transparency of the underlying business process model. To enhance system-to-user communication involving complex process flows, we have implemented a dynamic process graph and a set of related task links that are displayed alongside the traditional ERP task interface. This solution can also benefit other applications involving prolonged processes that are unfamiliar to the user.","PeriodicalId":157379,"journal":{"name":"Computer Human Interaction for Management of Information Technology","volume":"75 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2007-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Using a process graph to improve system-user knowledge sharing\",\"authors\":\"T. Babaian, W. Lucas, H. Topi\",\"doi\":\"10.1145/1234772.1234797\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"We present our approach to addressing a critical design issue affecting users of ERP systems: the lack of transparency of the underlying business process model. To enhance system-to-user communication involving complex process flows, we have implemented a dynamic process graph and a set of related task links that are displayed alongside the traditional ERP task interface. This solution can also benefit other applications involving prolonged processes that are unfamiliar to the user.\",\"PeriodicalId\":157379,\"journal\":{\"name\":\"Computer Human Interaction for Management of Information Technology\",\"volume\":\"75 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2007-03-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Computer Human Interaction for Management of Information Technology\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/1234772.1234797\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Computer Human Interaction for Management of Information Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/1234772.1234797","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Using a process graph to improve system-user knowledge sharing
We present our approach to addressing a critical design issue affecting users of ERP systems: the lack of transparency of the underlying business process model. To enhance system-to-user communication involving complex process flows, we have implemented a dynamic process graph and a set of related task links that are displayed alongside the traditional ERP task interface. This solution can also benefit other applications involving prolonged processes that are unfamiliar to the user.
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