罗马尼亚112紧急呼叫滥用情况分析

Journal of Administrative Sciences and Technology Pub Date : 2021-05-25 DOI:10.5171/2021.471463

Mihail Bărănescu, I. Vasilca, Mădălina Tabarcia, Nadia Ciocoiu, M. Nen

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引用次数: 2

摘要

112紧急系统的非紧急呼叫的滥用呼叫细分引起了全球其他此类服务的管理员的关注，因为它们造成了资源的次优使用甚至浪费。要防止这种情况发生，就需要采取对策，限制这种呼叫对处理真正紧急情况的业务绩效的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Analysis of Abusive 112 Emergency Calls in Romania

The abusive calls subdivision of the non-emergency calls made to the 112-emergency system represent a concern for the administrators of other such services worldwide, since they generate suboptimal use or even waste of resources. Preventing this scenario requires countermeasures to limit the impact of such calls on the operational performance of handling genuine emergency cases.

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Journal of Administrative Sciences and Technology

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