VoiceXML网关的设计

Jorge-Arnulfo Quiané-Ruiz, Jorge R. Manjarrez Sanchez
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引用次数: 8

摘要

VoiceXML是一种标准语言,用于通过电话开发基于语音的用户界面。VoiceXML应用程序给我们带来了比IVR应用程序(交互式语音应答)更多的优势,因为它们可以通过任何类型的电话和计算机用户界面使用。虽然,开发这类应用程序不是问题,但很难找到执行它们的地方,因为我们总是没有VoiceXML网关,因为它非常昂贵(专用硬件设备),因此超出了一些中小型公司的能力范围。本文提出了一种解决方案,在不使用特殊设备的情况下,我们设计并开发了一个具有可操作性的VoiceXML网关,并提供了一个比现有商用VoiceXML网关更灵活的架构。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Design of a VoiceXML Gateway
VoiceXML is a standard language for the development of voice based user interfaces over telephone. VoiceXML applications bring us more advantages that IVR applications (Interactive Voice Response) because they can be used through any kind of telephone and a computer user interface. Though, development of this kind of applications is not a problem, it is hard to have to have where to execute them, because we always don't have a VoiceXML gateway, since it is very expensive (specialized hardware devices) so that is out of the reach of several small and medium size companies. This paper proposes a solution to this problem, with out the use of special devices, we designed and developed a VoiceXML gateway which is also operational and offers an architecture more than flexible than current commercial VoiceXML gateways.
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