老年人使用的在线公共服务的可用性评估案例研究

2019 11th International Conference on Electronics, Computers and Artificial Intelligence (ECAI) Pub Date : 2019-06-01 DOI:10.1109/ECAI46879.2019.9042156

A. Alexandru, Maria Gheorghe-Moisii, Dragos Daniel Iordache, Eugenia Tirziu

{"title":"老年人使用的在线公共服务的可用性评估案例研究","authors":"A. Alexandru, Maria Gheorghe-Moisii, Dragos Daniel Iordache, Eugenia Tirziu","doi":"10.1109/ECAI46879.2019.9042156","DOIUrl":null,"url":null,"abstract":"Usability is an important aspect of IT applications being a priority requirement in online public services. This paper presents the evaluation of the usability of the national house of public pensions portal. The portal evaluation involved four experts who tested the portal based on the usability inspection method. The results of the evaluation highlighted some important usability problems that need to be fixed in order to ease the use of the portal by older people.","PeriodicalId":285780,"journal":{"name":"2019 11th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)","volume":"81 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"A case study in the usability evaluation of an online public service used by seniors\",\"authors\":\"A. Alexandru, Maria Gheorghe-Moisii, Dragos Daniel Iordache, Eugenia Tirziu\",\"doi\":\"10.1109/ECAI46879.2019.9042156\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Usability is an important aspect of IT applications being a priority requirement in online public services. This paper presents the evaluation of the usability of the national house of public pensions portal. The portal evaluation involved four experts who tested the portal based on the usability inspection method. The results of the evaluation highlighted some important usability problems that need to be fixed in order to ease the use of the portal by older people.\",\"PeriodicalId\":285780,\"journal\":{\"name\":\"2019 11th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)\",\"volume\":\"81 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-06-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2019 11th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ECAI46879.2019.9042156\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2019 11th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ECAI46879.2019.9042156","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 0

摘要

可用性是IT应用程序的一个重要方面，是在线公共服务的优先要求。本文对国家公共养老金门户网站的可用性进行了评价。门户评估由四名专家参与，他们根据可用性检查方法对门户进行了测试。评估结果突出了一些重要的可用性问题，这些问题需要加以解决，以便方便老年人使用门户网站。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

A case study in the usability evaluation of an online public service used by seniors

Usability is an important aspect of IT applications being a priority requirement in online public services. This paper presents the evaluation of the usability of the national house of public pensions portal. The portal evaluation involved four experts who tested the portal based on the usability inspection method. The results of the evaluation highlighted some important usability problems that need to be fixed in order to ease the use of the portal by older people.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

2019 11th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)

自引率

0.00%

发文量