Six Sigma in Education: Examination Result Analysis Using Six Sigma - A Case Study

Six sigma is a highly disciplined process that focuses on developing and delivering near perfect process such as close to zero defects. This paper demonstrates the application of six sigma in evaluating the academic performance measures of a group of students in a deemed university based on DMAIC (Define – Measure – Analysis – Improve – Control) methodology. It identifies the causes that lead to decline in academic performance and analyses examination result data using statistical software SPSS. The results can be used to increase the passing rate of students and identify directions for further development.