Performance Optimization of a Data Center Using Virtualization Technology: A Case Study Utilizing DEMATEL Method

Data centre plays a vital role in enterprise service provisioning. However, its total cost of ownership is high due to various factors such as underutilization of servers, administrative overhead coupled with increase in energy requirements and floor space. In spite of high investment on data centres, there is a dearth for application availability, scalability and optimal performance in provisioning enterprise services. This article investigates the main problems associated with data centre and attempts to appraise the influencing and risk factors using DEMATEL method. Further, it attempts to propose a practical solution using virtualization technique as a case study for a specific higher education institute.