拉合尔医院物理治疗服务满意度调查

Samia Sarwar, Farrukh Murtaza, Salwa Atta, Almas Shabbir, I. Hussain
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引用次数: 1

摘要

采用Medrisk患者满意度量表进行评估。结果:共发放405份问卷,其中377份符合标准,可进行分析。在377名同意研究的患者中,248名患者满意度较低,103名患者满意度中等,只有26名患者满意度较高。卡方检验显示显著性为0.00,即极显著。结论:拉合尔公立医院患者对临床治疗师的护理和服务质量满意度最低。满意度较低的患者表明,他们与治疗师相处的时间较少,而且治疗师缺乏足够的信息,这是影响他们满意度的原因。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Satisfaction level of Physical Therapy Services among Hospitals of Lahore
assessed by using the Medrisk Instrument for Patient Satisfaction. Results: Amongst 405 questionnaires that were given out as handouts, 377 fulfilled the criteria and thus were analyzed. Out of 377 patients who consented for the study 248 had low levels, 103 had moderate and only 26 patients had higher levels of satisfaction according to Medrisk Instrument for patient satisfaction. Chi-square test indicated a significance of 0.00 i.e. highly significant. Conclusion: Patients were least satisfied with the quality of care and services provided by the therapist at Public Hospitals in Lahore. Patients who had lower levels indicated lesser time spent with their therapist and lack of enough information from the therapist to be the causative factors for their satisfaction levels.
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