在巴西ISO - ONS - A过程愿景控制中心实施质量管理体系所获得的效益

2006 IEEE International Engineering Management Conference Pub Date : 2006-09-01 DOI:10.1109/IEMC.2006.4279894

F.G. Lins, H.H. Ximenes de Melo e Menezes, P. de Oliveira de Filho

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引用次数: 0

摘要

本文旨在介绍管理质量体系MQS在巴西ISO - ONS控制中心所采用的管理模式。该模型包括八个基本原则:以客户为中心;领导力;雇主的参与;过程方法;系统性的方法;持续改进;在与供应商的关系中，以实事求是的方式做出决策和互惠互利。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Benefits Gained with Implementation of the Quality Management System in the Control Centers of the Brazilian ISO - ONS - A Process Vision

This paper has as objective to present the management model adopted by the management quality system - MQS in the control centers of the Brazilian ISO - ONS. The Model includes eight basic principles: Focus in the client; leadership; employer's involvement; process approach; systemic approach; continuous improvement; factual approach for taking decisions and mutual benefits in the relationship with suppliers.

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2006 IEEE International Engineering Management Conference

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