设计语音和语言交互

Cosmin Munteanu, Matt Jones, S. Whittaker, S. Oviatt, M. Aylett, Gerald Penn, S. Brewster, N. D'Alessandro
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引用次数: 49

摘要

语音和自然语言仍然是我们最自然的互动形式;然而,人机交互社区在设计和开发口语交互技术方面一直非常胆小。虽然在语音识别、合成和自然语言处理方面付出了巨大的努力并取得了进展,但现在有足够的证据表明,许多使用语音技术的实际应用并不需要100%的准确性。如果这些系统是用互补的方式设计的,可以更好地支持其用户或增强系统的可用性,这一点尤其正确。现在加入CHI社区是及时的——许多最近的商业应用程序,特别是在移动领域,已经通过在其产品中启用语音交互来挖掘对自然用户界面(NUIs)日益增长的兴趣和需求。这个为期一天的多学科研讨会将汇集交互设计师、可用性研究人员和一般HCI从业者,分析基于口语设计更自然交互的机会和方向,并探讨我们如何利用语音处理方面的最新进展,以获得语音和自然语言交互的广泛接受。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Designing speech and language interactions
Speech and natural language remain our most natural forms of interaction; yet the HCI community have been very timid about focusing their attention on designing and developing spoken language interaction techniques. While significant efforts are spent and progress made in speech recognition, synthesis, and natural language processing, there is now sufficient evidence that many real-life applications using speech technologies do not require 100% accuracy to be useful. This is particularly true if such systems are designed with complementary modalities that better support their users or enhance the systems' usability. Engaging the CHI community now is timely -- many recent commercial applications, especially in the mobile space, are already tapping the increased interest in and need for natural user interfaces (NUIs) by enabling speech interaction in their products. This multidisciplinary, one-day workshop will bring together interaction designers, usability researchers, and general HCI practitioners to analyze the opportunities and directions to take in designing more natural interactions based on spoken language, and to look at how we can leverage recent advances in speech processing in order to gain widespread acceptance of speech and natural language interaction.
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