从教师的角度看行政流程工程在加沙大学应用的障碍

M. Assaf
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引用次数: 0

摘要

这项研究的目的是查明巴勒斯坦各大学教员对应用行政程序工程的障碍的评价等级;并考察各变量(大学、学术等级、服务年限)的评价均分在显著性水平上是否存在显著性差异(α≤0.05)。为了实现这一目标,研究人员采用了描述性的方法,使用了一份由36个项目组成的问卷,分为4个领域:(技术、人力、财务、行政)。样本包括来自两所大学(爱资哈尔大学和伊斯兰大学)的95名教员。研究表明,受访者对行政流程工程应用障碍的总体评估程度为(73.4%)。障碍的顺序如下:1)财政障碍;2)人力障碍;3)行政障碍;4)技术障碍。此外,受访者对巴勒斯坦大学应用该方法的障碍评估的平均得分之间没有统计学上的显著性差异(α≤0.05),这些差异归因于这些变量:(学院、学术等级、服务年限)。研究报告建议有必要拨出足够的财政预算,并在每一所大学设立一个特别单位,负责提供关于重新设计行政程序概念的培训,并将其与质量和持续改进联系起来。关键词:行政流程工程,加沙省,教师。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Obstacles to the Application of Administrative Process Engineering in Gaza Universities from the Faculty Members’ Perspective
The study aimed to identify the faculty members’ levels of assessment at Palestinian universities of the obstacles to the application of engineering of administrative processes ; and to find out whether there were statistically significant differences at the level of significance (α≤0.05) between the mean scores of assessment attributable to the variables: (college, academic rank, years of service). To achieve this, the researcher followed the descriptive method by using a questionnaire consisting of 36 items distributed into 4 areas: (technical, human, financial, administrative). The sample consisted of (95) faculty members from two universities (Al-Azhar and Islamia). The study revealed that the total degree of the respondents’ assessment of the obstacles to the application of engineering of administrative processes was (73.4%). The order of obstacles was as follows: i) financial, ii) human, iii) administrative and iv) technical obstacles. Further, there were no statistically significant differences at the level of significance (α≤0.05) between the mean scores of respondents’ assessment of the obstacles to the application of this method at the Palestinian universities that were attributed to these variables: (college, academic rank, years of service).The study recommended the need for allocating of adequate financial budgets, and the creation of a special unit in each university to be responsible for providing training on the concepts of reengineering administrative processes and linking them to quality and continuous improvement. Keywords: Administrative process engineering, Gaza governorates , Faculty members.
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