Technology-Assisted Communication

This chapter discusses how to choose technologyhassisted risk communication applications based on objectives and provides advice on how to use these applications when communicating risk in the workplace and in care, consensus, and crisis communication efforts. Workplace riskhrelated communication to employees often fits into two categories: ensuring that workers receive required training, and keeping employees informed about current health, safety, and environmental issues, including emergency situations. The chapter lists some examples of riskhrelated information that are provided online for care communication. Computer technology can be used effectively in risk communication that involves groups or individuals in a decisionhmaking process. The chapter summarizes some of the most common tools and guidelines for each tool used in technology in consensus communication.