定义内部文档的角色

B. Mirel
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引用次数: 0

摘要

作者确定并描述了内部作者需要采取的五种方法来开发组织有效的手册;(1)进行语境受众分析;(2)建立两个支持团队(文档开发和实施);(3)担当联络角色;(4)界定特权知识和共享知识;(5)测试实际使用手册
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Defining the role of in-house documentation
The author identifies and describes five approaches that in-house writers need to take to develop organizationally effective manuals; (1) conducting contextual audience analyses; (2) establishing two support teams (documentation development and implementation); (3) assuming liaison roles; (4) defining privileged and shared knowledge; and (5) testing the actual use of the manual.<>
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