通过优质服务增加农村旅游管理人员

Hary Hermawan
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引用次数: 0

摘要

通过咨询服务提升乡村旅游管理者的胜任力。顾客满意度是赢得当今商业竞争的关键,包括旅游业。但在业内,此时仍有不少旅游人士对此视而不见。在商业中经常遇到的一种现象是欺骗,将价格抬高,以在短时间内获得巨额利润。因此,如何用五维的方法管理好旅游服务,特别是对有发展前景的旅游目的地进行咨询是非常重要的。为了找出该方案的有效性,进行了描述性分析。测试结果表明,参与者对咨询后的优质服务有一定的理解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Meningkatkan Kompentensi Pengelola Wisata Desa melalui Penyuluhan Pelayanan Prima
Increasing Competency of Village Tourism Managers through Counseling Prime Services. Customer satisfaction is the key to winning business competition today, including the tourism business. But in the field, there are still many tourism people who still ignore this at this time. A phenomenon that is often encountered is cheating in business, attracting prices too high to achieve big profits in a short time.  Therefore, it is very important to do counselling on how to manage good tourism services with a 5-dimensional approach to excellent service, especially for prospective tourism destinations that will develop.  To find out the effectiveness of this program, a descriptive analysis has been carried out. The test results indicate there is an understanding of participants about excellent service after counselling.
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