A Cloud-Based Service for Gamification of eGuides

The eGuides, or, more formally, multimedia visitor guidance systems, have become increasingly available in a variety of tourist attractions. The experiences of visitors using them can be further enriched and their engagement raised by enhancing the eGuides with gamification. In this paper, we describe a cloud-based service providing functionality enabling gamification of eGuides and simplifying the development and maintenance of complex eGuide gamification systems spanning over multiple tourist attractions.