Customer Experience Enhancement Using Artificial Intelligence

Artificial Intelligence is the most happening thing these days, A.I helps bring out the most productivity and is capable of making quick and suitable decisions on its own without human intervention. We thought that there is a necessity to develop a device for customer experience enhancement using artificial intelligence having the prowess to connect and interplay with each other with one of the most humane forms of interaction, voice. We aim to present the concept and rationale backing the voice interaction system, the shortcomings in the current structure. We are taking movie booking as an example for the customer experience. Basically, our project is of a movie-ticketing bot, that makes booking movies possible only through voice.