再制造服务销售分析与设计

E. Sundin, Nicholas Jacobsson, M. Björkman
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引用次数: 42

摘要

通过再制造,专注于销售服务或功能而不是实物产品,可以成为当今社会关闭物质流动的一种方式。当公司决定销售服务时,可以与客户建立更紧密的联系,并且可以实现对产品的更好控制。分析表明,针对服务销售的产品设计为再制造是可取的,因为这有利于再制造。通过再制造可以获得经济效益和环境效益。历史案例表明了这一点,本文将对其进行描述,同时还将介绍一个正在进行的服务销售试点项目。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of service selling and design for remanufacturing
A focus on selling services or functions instead of physical products can, through remanufacturing, be a way of closing material flows in present society. When a company decides to sell services, a closer connection with the customer can be established and a better control over the products can be achieved. This analysis shows that it is preferable that products aimed for service selling are designed for remanufacturing, since this facilitates the remanufacturing. With remanufacturing, economical and environmental benefits can be gained. Historical cases indicate this, and are described in this article along with an ongoing pilot project of service selling.
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