小型外包软件工程项目的有效沟通

2010 6th Central and Eastern European Software Engineering Conference (CEE-SECR) Pub Date : 2010-10-01 DOI:10.1109/CEE-SECR.2010.5783154

A. N. Kalouguine

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引用次数: 0

摘要

本文探讨了为外国客户从事外包项目的年轻经理可能遇到的陷阱。作者分析了典型的客户需求，并提出了一些建议，这些建议不仅可以帮助管理者成功地完成这些项目，而且可以提高客户满意度。特别注意沟通过程的有效性。

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Effective communications for small outsourcing software-engineering projects

The paper deals with pitfalls that waylay young managers working on outsourcing projects for foreign customers. Authors analyze typical customer needs and suggest recommendations which could help a manager not only to complete these projects successfully but also to improve customer satisfaction level. Particular attention is paid to effectiveness of communication process.

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2010 6th Central and Eastern European Software Engineering Conference (CEE-SECR)

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