NT then IT, integrating control system into business systems

Standardization in the area of automation has led to positive developments not only in functionality but also in minimizing initial installation costs. The introduction of standards has major advantages over systems based on proprietary solutions. One of the most important benefits is that enterprises are no longer reliant on (at the mercy of) single suppliers for their products. The integration of "best in class" has now become a reality. Nevertheless, one must not neglect potential dangers arising from these trends. Even though it seems attractive to use e.g. standard office products to reduce purchasing costs, one must not ignore the original purpose of the design. Commonly lamented situations in the office world, like sporadic paralysis of network access or the necessity to reset an e-mail server, are too frequently tolerated. This is unacceptable in business. This paper highlights examples from the world of automation, underlining the need for divergence from the standard office environment and the implementation of a new approach.