与用户文档的交互:初步研究

B. V. Loggem, Jonatan Lundin
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引用次数: 8

摘要

一项探索性研究进行了交互与文档显示的用户未知的软件工具。研究人员用软件模拟了生产甘草的虚拟机器,观察了五名成年男子在工作期间的情况。他们了解这台机器的唯一信息来源是它的印刷用户手册。对观察所得的日志数据进行了分析,目的是找出值得进一步、更正式研究的有趣行为模式。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Interaction with user documentation: a preliminary study
An exploratory study was conducted into the interaction with documentation displayed by users of an unknown software tool. Five adult men were observed during their work with a software simulation of a fictitious machine for the production of liquorice. Their only source of information on the machine's functioning was its printed user manual. The log data from the observations was analyzed with a view to pinpointing interesting patterns of behaviour that deserve further, more formal, research.
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