虚拟医疗的系统级评估框架。

Q3 Medicine

Healthcare quarterly (Toronto, Ont.) Pub Date : 2023-07-01 DOI:10.12927/hcq.2023.27147

Meaghan Lunney, Mary V Modayil, Judith Krajnak, Katie Woo, Shy Amlani, Kris Gray, Tracy Wasylak, Braden Manns, Jonathan Choy, Judy Seidel

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引用次数: 1

摘要

虚拟医疗格局正在发生重大变化，主要原因是COVID-19大流行引发的需求增加和技术的发展。关于如何最好地利用虚拟护理及其影响的复杂问题仍然没有答案。我们的团队开发了一个系统级评估框架，为虚拟护理服务的设计和评估提供信息，以采取更全面的方法来规划和实施虚拟护理。我们通过让整个组织的虚拟护理用户(患者、家庭和医疗保健提供者)、实施人员和决策者参与进来，设计了在艾伯塔省卫生服务(AHS)中应用的框架。在这里，我们报告我们的设计过程和主要经验教训。该框架得到了AHS高层领导的认可，可以在整个系统中应用。我们的下一步是测试框架。通过分享我们的设计过程和经验，我们旨在帮助其他国家和国际司法管辖区在其背景下规划虚拟护理评估。

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A Systems-Level Evaluation Framework for Virtual Care.

The virtual care landscape is significantly changing, largely due to an increased demand initiated by the COVID-19 pandemic and the evolution of technology. Complex questions about how to best leverage virtual care and its impact remain unanswered. Our team developed a systems-level evaluation framework to inform virtual care service design and evaluation to take a more comprehensive approach to planning and implementing virtual care. We designed the framework for application in Alberta Health Services (AHS) by engaging virtual care users (patients, families and healthcare providers), implementation staff and decision makers across the organization. Here we report our design process and key lessons learned. The framework received endorsement by AHS senior leadership for application across the system. Our next step is to test the framework. By sharing our design process and experiences, we aim to help inform other national and international jurisdictions plan virtual care evaluations within their context.

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来源期刊

Healthcare quarterly (Toronto, Ont.) Medicine-Medicine (all)

CiteScore

2.20

自引率

0.00%

发文量

期刊介绍： Governing boards of healthcare organizations in Canada are accountable for the performance of their organization and provide oversight on their decisions. Traditionally, many healthcare boards have focused on finances and community relations and have deferred responsibility for quality of care.