{"title":"Mary O'Hara-Devereaux & Robert Johansen, Global Work, Bridging Distance, Culture & Time, Jossey-Bass Publishers, San Francisco, CA, 1994. 439 pages, ISBN 1-55542-602-6","authors":"","doi":"10.1002/bs.3830400206","DOIUrl":"https://doi.org/10.1002/bs.3830400206","url":null,"abstract":"","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"40 2","pages":"160-161"},"PeriodicalIF":0.0,"publicationDate":"1995-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830400206","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138075845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Born April 22, 1902 - Died February 18, 1994","authors":"James Grier Miller","doi":"10.1002/bs.3830400103","DOIUrl":"10.1002/bs.3830400103","url":null,"abstract":"","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"40 1","pages":"7-14"},"PeriodicalIF":0.0,"publicationDate":"1995-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830400103","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"18878180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Terence A Oliva, Richard L. Oliver, William O. Bearden
{"title":"The relationships among consumer satisfaction, involvement, and product performance: A catastrophe theory application","authors":"Terence A Oliva, Richard L. Oliver, William O. Bearden","doi":"10.1002/bs.3830400203","DOIUrl":"10.1002/bs.3830400203","url":null,"abstract":"<p>Attempts to model consumer satisfaction/dissatisfaction (CS/D) responses rely on linear assumptions regarding the effect of various causes (e.g., attribute performance, expectancy discontinuation) on the consumer's reaction to a product or service. This assumption has been pervasive in the CS/D literature despite observations in the trade that consumers are sticky in their preferences or „dispreferences”︁ for products. We present and operationalize a model which relaxes the linearity assumption and allows for lagged and threshold effects of performance increments on CS/D responses in product involvement. Our approach uses the cusp catastrophe model, which has been shown to be robust in a number of contexts, but has had only limited use in the marketing literature. We apply a catastrophe model to data on consumers' use of an appetite suppressant and show that, under high involvement conditions for this product, consumers do not shift preferences over a range of reported performance (e.g., weight loss). The catastrophe model is also shown to be superior to a linear (i.e., OLS) model of the same data.</p>","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"40 2","pages":"104-132"},"PeriodicalIF":0.0,"publicationDate":"1995-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830400203","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50670531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gregory Stock. METAMAN—The merging of humans and machines into a global superorganism. Simon & Schuster, New York, 1993. 365 pages. ISBN 0-521-45226-0","authors":"Kenneth Haygood PH.D","doi":"10.1002/bs.3830400205","DOIUrl":"10.1002/bs.3830400205","url":null,"abstract":"","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"40 2","pages":"159-160"},"PeriodicalIF":0.0,"publicationDate":"1995-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830400205","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50670595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"R.L. Keeney, H. Raiffa: Decisions with multiple objectives–preferences and value tradeoffs, Cambridge University Press, Cambridge & New York, 1993, 569 pages, ISBN 0-521-44185-4 (hardback), 0-521-43883-7 (paperback)","authors":"T. L. Brink Ph.D., M.B.A.","doi":"10.1002/bs.3830390206","DOIUrl":"10.1002/bs.3830390206","url":null,"abstract":"","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"39 2","pages":"169-170"},"PeriodicalIF":0.0,"publicationDate":"1994-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830390206","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50669778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Jay R. Galbraith, Edward Lawler M and Associates, organizing for the future: The new logic for managingb complex organizations. Jossey-Bass Publishers, San Francisco, 1993","authors":"Kenneth Haygoodo Ph.D.","doi":"10.1002/bs.3830390306","DOIUrl":"https://doi.org/10.1002/bs.3830390306","url":null,"abstract":"","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"39 3","pages":"251-252"},"PeriodicalIF":0.0,"publicationDate":"1994-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830390306","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72354989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Farid Elashmawi and Philip R. Harris: Multicultural management: New skills for global success, Gulf Publishing Company, Houston, Texas, USA, 1993, xvi + 234 pages, ISBN 0-88415-042-9 (cloth)","authors":"","doi":"10.1002/bs.3830390413","DOIUrl":"https://doi.org/10.1002/bs.3830390413","url":null,"abstract":"","PeriodicalId":75578,"journal":{"name":"Behavioral science","volume":"39 4","pages":"331-332"},"PeriodicalIF":0.0,"publicationDate":"1994-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/bs.3830390413","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72319280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}