Jurnal Sistem dan Manajemen Industri最新文献

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Telecommunication service quality analysis using integration of SIPA and modified Kano 基于SIPA和改进Kano集成的电信服务质量分析
Jurnal Sistem dan Manajemen Industri Pub Date : 2023-06-30 DOI: 10.30656/jsmi.v7i1.5530
Hanny Kanavika Rizky Munawar, A. Garside, A. Nugraha, Amelia Khoidir
{"title":"Telecommunication service quality analysis using integration of SIPA and modified Kano","authors":"Hanny Kanavika Rizky Munawar, A. Garside, A. Nugraha, Amelia Khoidir","doi":"10.30656/jsmi.v7i1.5530","DOIUrl":"https://doi.org/10.30656/jsmi.v7i1.5530","url":null,"abstract":"This article investigates the integrated approach of the Simultaneous Impor­tance-Performance Analysis (SIPA) model and the modified Kano model to evaluate and prioritize service attributes for telecommunication companies in Indonesia. The study is based on the demographic profiles and usage patterns of 74 respondents. The results demonstrate that the SIPA and Kano models can provide valuable insights for identifying priority areas and effective strategies for improving service quality. Specifically, the SIPA model helps to compare competitor performance and identify important service attributes. In contrast, the modified Kano model facilitates a dynamic cycle of service attribute evaluation to inform managerial strate­gies. This article contributes by highlighting the potential of the proposed ap­proach to offer valuable insights to telecommunication companies seeking to enhance their service offerings and remain competitive in a con­stantly evolving market.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44867289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mix method analysis for analyzing user behavior on logistic company mobile pocket software 物流公司手机口袋软件用户行为分析的混合方法分析
Jurnal Sistem dan Manajemen Industri Pub Date : 2023-06-30 DOI: 10.30656/jsmi.v7i1.5937
S. F. Persada, F. Afandi, A. P. Redi, Reny Nadlifatin, Y. Prasetyo, Adji Candra Kurniawan
{"title":"Mix method analysis for analyzing user behavior on logistic company mobile pocket software","authors":"S. F. Persada, F. Afandi, A. P. Redi, Reny Nadlifatin, Y. Prasetyo, Adji Candra Kurniawan","doi":"10.30656/jsmi.v7i1.5937","DOIUrl":"https://doi.org/10.30656/jsmi.v7i1.5937","url":null,"abstract":"The present study emphasizes mixed-method analysis, integrating the partial least square structural equation model (PLS-SEM) and customer journey for mobile pocket office improvement in logistic XYZ company. The extension of the unified theory of acceptance and use of technology (UTAUT 2) model by incorporating perceived risk (PR), personal innovativeness (PI), and trust (TR) variables are used. The sample for this study consisted of 243 res­pondents. Based on the results of the PLS-SEM analysis, two of the eleven tested hypotheses were determined to be rejected. In application usage, the proposed model effectively explained 85.7 per cent of the influence on beha­vioral intention (BI) and 72.1 per cent on use behavior (UB). The customer journey mapping (CJM) investigation's findings show that fluctuations in the use of mobile pocket office technology in the field are generally brought on by a lot of data entry, sluggish internet connections, and overworked field operations. The XYZ company may acquire sugges­tions and knowledge for developing further applications due to this inquiry.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46930429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Disaster risk analysis of technological failure of industrial estate: a case study 工业园区技术失效的灾害风险分析:个案研究
Jurnal Sistem dan Manajemen Industri Pub Date : 2023-06-28 DOI: 10.30656/jsmi.v7i1.4673
T. Rachmawati, D. Rahmawati
{"title":"Disaster risk analysis of technological failure of industrial estate: a case study","authors":"T. Rachmawati, D. Rahmawati","doi":"10.30656/jsmi.v7i1.4673","DOIUrl":"https://doi.org/10.30656/jsmi.v7i1.4673","url":null,"abstract":"The world has agreed on reducing disaster risks through Sendai Framework for Disaster Risk Reduction (SFDRR) 2015–2030. Efforts to reduce disaster risks are one way to attain Sustainable Development Goals related to \"sustainable cities and communities.\" The first points of disaster risk reduction priorities inscribed in the SFDRR 2015–2030 incorporate disaster risk studies. While studies on natural disaster risks have been widely conducted, non-natural (manmade) disaster risk studies are relatively scant, parti­cularly for technological failure disasters. In this paper, the author investigates the levels of technological failure disaster risks in Gresik Regency, Indonesia, one of the National Strategic Areas in East Java Province. This study employs a disaster risk analysis encompassing aspects of hazard and vulnerability through map overlays with the help of a Geo­graphical Information System (GIS) to identify areas with risks of techno­logical failure. Results illustrate that a high risk is predominantly spread in areas with high hazards, which is 60 m radius of the industrial area. The findings in this study may help shed light on the hazards that may arise due to technological failures that span not only around the source of hazard, i.e., the industrial areas, but also beyond them, and also conclude that the higher the disaster risk is, the higher the vulnerability of an area will be.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48560803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Technology content assessment for Indonesia-cable based tsunameter development strategy using technometrics model 基于技术计量模型的印尼电缆海啸仪开发战略技术含量评估
Jurnal Sistem dan Manajemen Industri Pub Date : 2023-06-19 DOI: 10.30656/jsmi.v7i1.5748
Gani Soehadi, L. Setianingrum, S. Rahardjo, Wayan Wira, Edhi Purnomo, M.A. Purwoadi, Irawan Santoso
{"title":"Technology content assessment for Indonesia-cable based tsunameter development strategy using technometrics model","authors":"Gani Soehadi, L. Setianingrum, S. Rahardjo, Wayan Wira, Edhi Purnomo, M.A. Purwoadi, Irawan Santoso","doi":"10.30656/jsmi.v7i1.5748","DOIUrl":"https://doi.org/10.30656/jsmi.v7i1.5748","url":null,"abstract":"This research aims to calculate the value of the Technology Contribution Coefficient (TCC) and determine the priority of technology component improvement in the development of the Indonesia-Cable Based Tsunameter (INA-CBT) Tsunami Early Warning System (TEWS) conducted by the National Research and Innovation Agency (BRIN) Research Center for Electronics (RCE). In this study, the Technometrics model is used to calculate the technology contribution of technology components and TCC, while Analytical Hierarchy Process (AHP) is used to calculate the value of the technology contribution intensity of technology components. The results showed that the TCC value of the RCE is 0.55 (Good). With the state-of-the-art value of 1, the RCE still has the opportunity to make improvements, especially on Infoware components with the lowest contribution value, to increase TCC. In calculating the technology contribution intensity, Infoware obtained the highest score of 0.447 compared to other technology compo­nents, therefore Infoware needs to be prioritized for improvement so that it is expected that the management of RCE can increase the quality and accuracy of the engineering design and simulation stage because it is a critical point in the development of INA-CBT.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43368075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Multi-objective optimization model of cutting parameters for a sustainable multi-pass turning process 可持续多道次车削加工的切削参数多目标优化模型
Jurnal Sistem dan Manajemen Industri Pub Date : 2023-06-14 DOI: 10.30656/jsmi.v7i1.5747
Wahyu Widhiarso, Ibnu Abdul Rosid, Rieska Ernawati
{"title":"Multi-objective optimization model of cutting parameters for a sustainable multi-pass turning process","authors":"Wahyu Widhiarso, Ibnu Abdul Rosid, Rieska Ernawati","doi":"10.30656/jsmi.v7i1.5747","DOIUrl":"https://doi.org/10.30656/jsmi.v7i1.5747","url":null,"abstract":"The turning process involves the linear removal of material from the work-piece and requires a relatively high amount of energy. The high energy consumption of the machining process increases carbon emissions, which affects the environment. Moreover, production costs will rise as the cost of energy rises. Energy savings during the machining process are crucial for achieving sustainable manufacturing. In order to determine and optimize the cutting parameters, this study creates a multi-pass turning processes optimi¬zation model. It considers cutting speeds, feed rates, and depth of cut. In this study, the model uses multi-objective optimization by incorporating three objective functions: processing time, energy consumption and product¬ion costs. OptQuest completed the proposed model in Oracle Crystal Ball software, then normalized and weighted the sum. Ordering preferences, the Multi-Objective Optimization based on Ratio Analysis (MOORA) approach is utilized. It ranks items based on their higher priority values. This paper provides a numerical example to demonstrate the application of an optimi¬zation model. Based on the preference order ranking results, the optimal values for three objective functions are as follows: total processing time of 4.953 min, the total energy consumption of 5.434 MJ, and total production cost of 395.21$.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41844472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ergonomic risk evaluation to minimize musculoskeletal disorders of workers at batik cap industry 减少蜡染帽行业工人肌肉骨骼疾病的人体工程学风险评估
Jurnal Sistem dan Manajemen Industri Pub Date : 2022-12-31 DOI: 10.30656/jsmi.v6i2.5043
I. Pratiwi, Hernanning Wahyu Nuriati
{"title":"Ergonomic risk evaluation to minimize musculoskeletal disorders of workers at batik cap industry","authors":"I. Pratiwi, Hernanning Wahyu Nuriati","doi":"10.30656/jsmi.v6i2.5043","DOIUrl":"https://doi.org/10.30656/jsmi.v6i2.5043","url":null,"abstract":"This research was carried out in Batik Cap production in Surakarta, Indonesia. Creating and producing batik is still done manually with non-ergonomic work postures and repetitive movements that can cause musculoskeletal disorders (MSDs). The study aimed to determine the risk level of injury of MSDs in the work posture that focuses on the upper body and analyze the risk factors of muscle injury with different upper body regions. Data collection used five workstations with 22 activities for Batik Cap workers. Data analysis used the Plan for Identifiering av. Belastningsfaktorer (PLIBEL) checklist and the Quick Exposure Checklist (QEC) method. The results of the PLIBEL checklist show six activities included in the fair category, 14 in the moderate category, and two in the substantial category. The QEC method results show 20 activities in the action level 3 category, which means further investigated and changes are needed. Two activities in category 4 mean that investigation and change need to be done as soon as possible. In conclusion, the result shows that redesigning and designing work facilities is expected to reduce workers’ muscle injury risk, especially in the back, neck, elbow, forearm, and hands which can cause MSDs.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46866576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The effect of safety leadership, safety culture, and safety behavior on safety performance after a company merger: a case study 公司合并后安全领导、安全文化与安全行为对安全绩效的影响:个案研究
Jurnal Sistem dan Manajemen Industri Pub Date : 2022-12-31 DOI: 10.30656/jsmi.v6i2.5051
Cintya Dyah Atikasari, A. Sudiarno, Edi Priyanto
{"title":"The effect of safety leadership, safety culture, and safety behavior on safety performance after a company merger: a case study","authors":"Cintya Dyah Atikasari, A. Sudiarno, Edi Priyanto","doi":"10.30656/jsmi.v6i2.5051","DOIUrl":"https://doi.org/10.30656/jsmi.v6i2.5051","url":null,"abstract":"After the merger of PT Pelindo, PT Pelindo Terminal Petikemas became one of the sub-holding companies in containers. In maintaining consistency with the implementation of Occupational Health and Safety (OHS) after the merger, PT Pelindo Terminal Petikemas needs to understand the importance of safety leadership, safety culture, safety behavior, and safety perfor­mance in the OHS program's success. The study aimed to determine the effect of safety leadership on safety culture and safety performance, the effect of safety culture and safety behavior on safety performance, and safety behavior to act as a mediation between safety leadership and safety performance, and safety culture on safety performance at PT Pelindo Terminal Petikemas. The samples of 130 employees are then analyzed using Structural Equation Modeling (SEM) with SmartPLS software. The results showed that safety leadership has a significant effect on safety culture and safety performance. Safety culture and safety behavior have a significant effect on safety performance. Safety behavior can mediate between safety culture and performance, while safety behavior cannot act as a mediation between safety leadership and performance. This research implies that PT Pelindo Terminal Petikemas's management can select several strong and trustworthy employees from each terminal who merge to lead initiatives regarding company safety and communicate with the central command.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47301449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Air traffic control work system design to improve operator performance with workload approach and safety concept 空中交通管制工作系统设计,以工作量方法和安全概念提高操作员绩效
Jurnal Sistem dan Manajemen Industri Pub Date : 2022-12-31 DOI: 10.30656/jsmi.v6i2.4582
D. Restuputri, S. Fatimah, A. Mubin
{"title":"Air traffic control work system design to improve operator performance with workload approach and safety concept","authors":"D. Restuputri, S. Fatimah, A. Mubin","doi":"10.30656/jsmi.v6i2.4582","DOIUrl":"https://doi.org/10.30656/jsmi.v6i2.4582","url":null,"abstract":"ATC (Air Traffic Control) is considered one of the most demanding jobs. This profession is considered a job with high mental workload due to its high-stress level and great responsibility. This study designed a suitable work system to improve operator performance by measuring the mental workload and the physical environment using the NASA-TLX method and safety concept by considering variables affecting the operator’s perfor­mance. This study also searched for the impact of mental workload on the work environment, the mental workload on performance, and the work environment on performance. Questionnaires were distributed to operators, and validation and verification tests were carried out using SPSS. At the PLS method's processing stage, the variables used in this study consisted of the dependent (Y) and independent (X) variables. The dependent variables in this study were performance and the physical environment of work of the operator. Meanwhile, the independent variable was mental workload. Based on the mental load calculation, an average WWL (weighted workload) score of 80 to 90 was obtained, and the factors affecting mental workload are performance aspects and mental demand. Based on the results of structural modelling with the PLS method, there was a significant influence between mental workload on the work environment, the mental workload on perfor­mance and the work environment on operator performance. The proposed work system design used an ergonomic approach, safety and regulation of Ministry of Health to get an ergonomic work system, regulate the equal distribution of workloads, create a safe and comfortable working environ­ment, and improve operator performance. The design focused on the ATC tower's workstations and work environments. Supervisor has accepted the design.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49283188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Incorporating deep learning data analytics techniques in the optimisation of capacitated planned maintenance 将深度学习数据分析技术整合到有能力的计划维护优化中
Jurnal Sistem dan Manajemen Industri Pub Date : 2022-12-30 DOI: 10.30656/jsmi.v6i2.5076
M. R. A. Purnomo
{"title":"Incorporating deep learning data analytics techniques in the optimisation of capacitated planned maintenance","authors":"M. R. A. Purnomo","doi":"10.30656/jsmi.v6i2.5076","DOIUrl":"https://doi.org/10.30656/jsmi.v6i2.5076","url":null,"abstract":"Manufacturing systems must be supported by the availability of materials, a streamlined production process and a prepared production line to achieve the production target. In a mass customization manufacturing system, the number of machines required for customization is relatively small. Conse-quently, maintenance on critical machines will impact this manufacturing system the most. Two types of maintenance strategies are implemented: corrective and preventive maintenance. The corrective maintenance requires more resources since the time and cost to repair the breakdown machine will be higher due to fatal failure. For the management to consider preventive maintenance while the binding machines are still operational, it must be equipped with a deep analysis demonstrating that fewer resources will be required. This paper discusses two deep analyses: accurate prediction of the binding machines' breakdown based on Mean Time Between Failure (MTBF) data using a deep learning data analytics technique and optimizing the maintenance total cost in the available capacitated time. The findings and results of this paper show that the proposed deep learning data analytics technique can increase the MTBF prediction accuracy by up to 66.12% and reduce the total maintenance cost by up to 4% compared with the original model.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69532886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Design of red chili commodity pricing using the BPMN approach and Sugeno's fuzzy inference system 基于BPMN方法和Sugeno模糊推理系统的红辣椒商品定价设计
Jurnal Sistem dan Manajemen Industri Pub Date : 2022-12-30 DOI: 10.30656/jsmi.v6i2.4829
U. Marfuah, Y. Arkeman, M. Machfud, I. Yuliasih
{"title":"Design of red chili commodity pricing using the BPMN approach and Sugeno's fuzzy inference system","authors":"U. Marfuah, Y. Arkeman, M. Machfud, I. Yuliasih","doi":"10.30656/jsmi.v6i2.4829","DOIUrl":"https://doi.org/10.30656/jsmi.v6i2.4829","url":null,"abstract":"Red chili is Indonesia's leading commodity. Red chili is a raw material for various food products, cosmetics, pharmaceuticals and others. Fluctuations in the availability of red chili commodity supply affect the price of red chili commodity products. Pricing can occur because of supply and demand. Un­cer­tain conditions also influence pricing due to fluctuations in raw material prices, ultimately affecting the price of carrageenan products. This condition makes price determination very difficult. Therefore, this study aims to analyze and design a pricing mechanism and determine the optimal margin in the red chili commodity marketing system. This study uses a systems analysis and design approach. Input-process-output (IPO) diagrams describe system requirements. Industrial business processes are described by the Business Process Model and Notation (BPMN) ver. 16.0. Meanwhile, to determine the optimal margin, Sugeno's fuzzy inference system approach is used by simulating the model in 3 margin scenarios: pessimistic, moderate, and optimistic. The simulation results were tested using the MAPE test, in which the results were compared between fuzzy price results and markup prices using markup values of 20%, 25%, and 30%. The analysis results show that the price is determined by demand and supply. The price obtained from the formulation of the Sugeno fuzzy model shows an optimal margin of Rp. 16,600.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47236492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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