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Int. J. Appl. Logist.最新文献

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Streamlining Knowledge Map Construction for an Online Auction House Using Automatic Term Filtering 利用自动词项过滤简化在线拍卖行知识图谱的构建
Int. J. Appl. Logist. Pub Date : 2010-10-01 DOI: 10.4018/jal.2010100105
S. Venkatsubramanyan
{"title":"Streamlining Knowledge Map Construction for an Online Auction House Using Automatic Term Filtering","authors":"S. Venkatsubramanyan","doi":"10.4018/jal.2010100105","DOIUrl":"https://doi.org/10.4018/jal.2010100105","url":null,"abstract":"Organizations are building automated technical support software that can help both consumers and field support engineers with problem resolution. The goal of the automated technical support system is reducing operational cost and increasing customer satisfaction. This paper examines the set of challenges that knowledge engineers face in building automated technical support software. This paper uses a technical services engagement with a major online auction house with tens of millions of users to highlight the challenges and present an automated knowledge map generation technique. The objective of this automated technique was to improve the quality of expressions extracted from documents, which would reduce the burden on knowledge engineers to construct knowledge maps. The technique was run on large corpora of documents in the online auction house and found a significant increase in the quality of the knowledge map. Further experimentation showed that the technique works well for other domains as well.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122539613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Business Service Scheduling 业务服务调度
Int. J. Appl. Logist. Pub Date : 2010-10-01 DOI: 10.4018/jal.2010100104
J. Dorn
{"title":"Business Service Scheduling","authors":"J. Dorn","doi":"10.4018/jal.2010100104","DOIUrl":"https://doi.org/10.4018/jal.2010100104","url":null,"abstract":"The management and predictive planning of the processes to create business services is more difficult than the planning of production processes, because services cannot be produced in stock and customers are involved in their creation. In this paper, the author proposes a method for service scheduling and optimization based on an ontology to describe business services and related concepts. The author schedules operations required to create a service. With each service process and its operations, soft and hard constraints on the execution of operations and the required resources are posted. These constraints are derived from service level agreements. A legal plan must then satisfy all hard constraints. All soft constraints are matter of optimization. Using a tabu search, a near-optimal solution of the service scheduling problem is achieved.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128284051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Game Theoretic Approach for Sensitive Information Sharing in Supply Chain 供应链敏感信息共享的博弈论方法
Int. J. Appl. Logist. Pub Date : 2010-10-01 DOI: 10.4018/jal.2010100101
Xiaofeng Zhang, W. K. Cheung, Zongwei Luo, F. Tong
{"title":"A Game Theoretic Approach for Sensitive Information Sharing in Supply Chain","authors":"Xiaofeng Zhang, W. K. Cheung, Zongwei Luo, F. Tong","doi":"10.4018/jal.2010100101","DOIUrl":"https://doi.org/10.4018/jal.2010100101","url":null,"abstract":"With the adoption of radio frequency identification (RFID) technology, information sharing among participants in a supply chain is greatly facilitated, raising privacy concerns on sharing sensitive information. Balancing the conflicts between the improvement of visibility and the decrease of sensitive information shared is paramount. In this paper, the authors propose a leader-follower game model called LFM to model the strategic game between buyer and supplier. A Stackelberg equilibrium state is then computed as the solution to this game model. The proposed approach exhibits better performance when compared with conventional optimization approaches via derivation in terms of the total information sharing level and the total gain acquired verified by the experiments. In the future, the authors will extend this approach to a more complex situation with more participants in a dynamic environment.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122117568","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Wireless Sensor Network Technology and Its Application Potentials for Service Innovation in Supply Chain Management 无线传感器网络技术及其在供应链管理服务创新中的应用潜力
Int. J. Appl. Logist. Pub Date : 2010-10-01 DOI: 10.4018/jal.2010100103
Gong Li, Jing Shi
{"title":"Wireless Sensor Network Technology and Its Application Potentials for Service Innovation in Supply Chain Management","authors":"Gong Li, Jing Shi","doi":"10.4018/jal.2010100103","DOIUrl":"https://doi.org/10.4018/jal.2010100103","url":null,"abstract":"The growing awareness of the strategic value of service along with higher product performance expectations has directed many industries to adopt service centric competitive strategies in managing their supply chains. Service innovation based on currently available advanced technologies has become critical in improving enterprises’ competitive strengths. Wireless sensor network (WSN) technology, which can provide a mobile, scalable, and reliable monitoring solution, is emerging as a tool for service innovation in supply chain management. This paper provides an overview of wireless sensor network technology and discusses how it can benefit modern industries. The fundamental theories of WSN are introduced as well as an overview of the development. The impact of information technologies on supply chain management and service innovation is then briefly discussed. Much emphasis is placed on the feasibility, procedures, and critical challenges of implementing WSN in supply chain management innovation. Current and future applications of WSN are also provided, followed by a case study demonstrating the application potentials of WSN for service innovation in the healthcare industry.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121925378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Evaluating the Use of Electronic Door Seals (E-Seals) on Shipping Containers 评估集装箱上电子门封(E-Seals)的使用
Int. J. Appl. Logist. Pub Date : 2010-10-01 DOI: 10.4018/jal.2010100102
E. McCormack, M. Jensen, Al Hovde
{"title":"Evaluating the Use of Electronic Door Seals (E-Seals) on Shipping Containers","authors":"E. McCormack, M. Jensen, Al Hovde","doi":"10.4018/jal.2010100102","DOIUrl":"https://doi.org/10.4018/jal.2010100102","url":null,"abstract":"In this study, electronic door seals (E-seals) are tested on shipping containers that traveled through ports, over borders, and on roadways. The findings show that using RFID devices increases supply chain efficiency and improves the security of containerized cargo movements, particularly when E-seals replace common mechanical seals. Before the benefits of E-seals can be realized, several barriers must be addressed. A lack of frequency standards for E-seals is a major problem, hindering their acceptability for global trade. Routine use of E-seals also requires new processes that may slow their acceptance by the shipping industry. Disposable E-seals, which decrease industry concerns about costs and enforcement agency concerns about security by eliminating the need to recycle E-seals, are not common because they must be manufactured in large quantities to be cost effective. Compatibility with existing highway systems could also promote E-seal acceptance, as containers could be tracked on roadways.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130322066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
Collaboration in Cyber Transportation Logistics: Paradigms and Technologies 网络运输物流合作:模式与技术
Int. J. Appl. Logist. Pub Date : 2010-07-01 DOI: 10.4018/jal.2010070101
Albert K. Toh, Y. Chan
{"title":"Collaboration in Cyber Transportation Logistics: Paradigms and Technologies","authors":"Albert K. Toh, Y. Chan","doi":"10.4018/jal.2010070101","DOIUrl":"https://doi.org/10.4018/jal.2010070101","url":null,"abstract":"Although the topic of supply chain (SC) and logistics (L) has been discussed in many fora, placing it in today’s cyber (e) space is still a subject that receives little attention. This paper analyzes the role of e-SC/L in the context of global business to business (B2B) electronic commerce (e-commerce). A major beneficiary of e-SC/L are small and medium enterprises (SMEs), who can leverage information technology to bypass the extra cost associated with employing a third-party broker, who traditionally bridges the gap between suppliers and retailers. In this paper, a framework for incorporating both e-commerce and e-SC/L for SMEs is proposed in an e-marketplace context. The model consists of a trading platform with e-SC/L capabilities, and a classification scheme for different levels e-SC/L collaboration, presented with relevant types of information, communication and transportation technology (ICTT) needed to facilitate the design of each collaboration level. Included in the highest level are transportation, identification, and modeling and simulation technologies that enable the design of effective forward-looking collaboration.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"530 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116199999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Managing Enterprise Service Level Agreement 管理企业服务水平协议
Int. J. Appl. Logist. Pub Date : 2010-07-01 DOI: 10.4018/jal.2010070102
Yang Li
{"title":"Managing Enterprise Service Level Agreement","authors":"Yang Li","doi":"10.4018/jal.2010070102","DOIUrl":"https://doi.org/10.4018/jal.2010070102","url":null,"abstract":"The continued trend of globalization and technology improvement like the internet and transportation have spawned an increasing number of complex service chains that span across local, regional and national boundaries. Service level agreement (SLA) plays a crucial role in gluing service chains together. In that regard, this paper provides a complete guidance of end-to-end lifecycle management of SLA, including SLA-aware service modelling and terms optimization, contract drafting and compliance tracking. Among these, the author introduces his work in the area of enterprise SLA optimization to address existing deficiencies in this area including a roadmap for industry-strength SLA optimization capability and an initial version of SLA modeling and optimization toolset—code-named SLA-OASIS. Some out-of-box toolsets for SLA contract drafting and compliance tracking are also introduced.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129925912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Managing Customer-Centric Information: The Challenges of Information and Communication Technology (ICT) Deployment in Service Environments 管理以客户为中心的信息:信息和通信技术(ICT)在服务环境中部署的挑战
Int. J. Appl. Logist. Pub Date : 2010-07-01 DOI: 10.4018/jal.2010070105
Martin R. Fellenz, Mairead Brady
{"title":"Managing Customer-Centric Information: The Challenges of Information and Communication Technology (ICT) Deployment in Service Environments","authors":"Martin R. Fellenz, Mairead Brady","doi":"10.4018/jal.2010070105","DOIUrl":"https://doi.org/10.4018/jal.2010070105","url":null,"abstract":"Despite many years of business-orientated information and communication technology (ICT) deployment, contemporary organisations continue to struggle with customer-centric implementation of new technologies that are profitable and contribute to sustainable service business success. This paper reviews the difficulties inherent in using ICTs to manage customer-related information, and identifies the particular challenges for customer-centric deployment of ICTs. It provides a model of different levels of customer centric information use in organizations. The authors review implications for future research in this emerging area and conclude that the challenges of ICT deployment and use must be addressed with an uncompromising focus on customer value as the central principle of both ICT design and deployment, and of information management in service organizations.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116414006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 14
Analysis of the Cargo Service Dynamics in East Asian Airports 东亚机场货运服务动态分析
Int. J. Appl. Logist. Pub Date : 2010-04-01 DOI: 10.4018/jal.2010040101
J. Low, L. Tang, Xue-Ming Yuan
{"title":"Analysis of the Cargo Service Dynamics in East Asian Airports","authors":"J. Low, L. Tang, Xue-Ming Yuan","doi":"10.4018/jal.2010040101","DOIUrl":"https://doi.org/10.4018/jal.2010040101","url":null,"abstract":"This paper examines the effects of primary production and key economic factors on air cargo traffic between 1999 and 2005 in the East Asian airport industry through econometric and clustering analyses. This paper’s findings show that while the relative importance of physical capital to human capital has dramatically risen, adequate provisions and utilizations of physical facilities for landside operations appear to be a more significant driving force for an airport’s cargo traffic performances compared to those of airside operations. Even though cost savings are found to have regained their importance in the recent years, the degree of scale economies has fallen so sharply that airports can no longer rely on size for competitive edge. Nevertheless, there is still a close positive relationship between a nation’s economic development and the volume of cargo traffic at its airport.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129258220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
How to Market OR/MS Decision Support 如何推广OR/MS决策支持
Int. J. Appl. Logist. Pub Date : 2010-04-01 DOI: 10.4018/jal.2010040102
M. Ueda
{"title":"How to Market OR/MS Decision Support","authors":"M. Ueda","doi":"10.4018/jal.2010040102","DOIUrl":"https://doi.org/10.4018/jal.2010040102","url":null,"abstract":"This research examines what decision makers must do to utilize OR/MS decision support. The author investigates OR/MS decision support from a new viewpoint of service. Firstly, OR/MS decision support provides information to aid in decision making, and it is shown that OR/MS decision support shares characteristics with service and can be considered a kind of service. This paper analyzes OR/MS decision support from the viewpoint of what is necessary for high quality service, and the issue of a communication gap is clarified. Through analyzing preceding research in OR/MS (Operations Research/Management Science), the author discovers a communication gap between decision makers and decision supporters. Finally, the author shows that it is effective to utilize “problem specification†, which is a decision-maker friendly description of problems proposed by research group including the author, as one approach to bridge the communication gap.","PeriodicalId":443888,"journal":{"name":"Int. J. Appl. Logist.","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129023964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
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