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Legal aspects of social responsibility of hospitality enterprises in the field of environmental safety 法律方面的酒店企业在环境安全领域的社会责任
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-02
D. Udalov
{"title":"Legal aspects of social responsibility of hospitality enterprises in the field of environmental safety","authors":"D. Udalov","doi":"10.33920/igt-2-2210-02","DOIUrl":"https://doi.org/10.33920/igt-2-2210-02","url":null,"abstract":"The article discusses the issues of legal regulation of the application of environmental management principles in the activities of organizations providing temporary accommodation services. According to the concept of social responsibility of entrepreneurial activity, the necessity of forming an environmental management system in the management of a hotel enterprise is justified. The provisions of the Russian legislation defining the requirements in the field of environmental safety imposed on organizations in the course of their activities are analyzed.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126011535","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Modern methods of formation of environmental competencies among students studying in the areas of "Tourism" and "Hotel business" “旅游”和“酒店业务”专业学生环境能力培养的现代方法
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-04
R. Gareev
{"title":"Modern methods of formation of environmental competencies among students studying in the areas of \"Tourism\" and \"Hotel business\"","authors":"R. Gareev","doi":"10.33920/igt-2-2210-04","DOIUrl":"https://doi.org/10.33920/igt-2-2210-04","url":null,"abstract":"The modern hotel and tourism business is increasingly paying attention to its environmental friendliness. In the wake of the popularity of the eco movement, green entrepreneurship appeared, bringing not only profit, but also benefits to the environment. However, in order to become an ecoentrepreneur, it is necessary to study and form environmental competencies that will allow you to rethink your business approaches and develop new eco-friendly solutions. The article presents some methods aimed at the formation of environmental competencies among students of higher and secondary specialized educational institutions, which will allow them to develop the hotel and tourism business more safely and efficiently without harm to the environmental environment.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121475069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The role of ecotourism in the diversification of the regional hotel product of Kamchatka Krai 生态旅游在堪察加边疆区区域酒店产品多元化中的作用
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-01
A. A. Vodonovskaya
{"title":"The role of ecotourism in the diversification of the regional hotel product of Kamchatka Krai","authors":"A. A. Vodonovskaya","doi":"10.33920/igt-2-2210-01","DOIUrl":"https://doi.org/10.33920/igt-2-2210-01","url":null,"abstract":"Trends are such that ecotourism is a promising area of tourism development, and Kamchatka is no exception. The article considers tourist areas of Kamchatka, which are the most relevant to the topic of the study.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"147 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114644012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Modern forms of organization and development of animation activities in hotel enterprises 现代酒店企业动漫活动的组织与发展形式
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-05
V. A. Dement’eva, N. I. Kovaleva
{"title":"Modern forms of organization and development of animation activities in hotel enterprises","authors":"V. A. Dement’eva, N. I. Kovaleva","doi":"10.33920/igt-2-2210-05","DOIUrl":"https://doi.org/10.33920/igt-2-2210-05","url":null,"abstract":"The article discusses the process of improving the quality of service in hotel enterprises through animation activities. In the last decade, the tourism industry in Russia has been rapidly developing: new hotels, tourist complexes, tourism business enterprises and travel agencies appear, and animation is considered as a whole industry of hotel service, its integral part. Every industry is affected by how well it is managed. Quality indicators and problems with the production of quality products are specific to each sector, including the hospitality industry. Satisfaction with the needs of guests is the main task of any hotel, therefore, hospitality industry enterprises are interested not only in providing accommodation services, but also in organizing their leisure time and providing additional services. At present, the animation service has received a completely new trend — it is both a kind of animation programs, and improving their quality in serving guests, of course, and as one of the forms of advertising for a hotel company that can re-attract not only guests who are already on vacation, but also their acquaintances.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121869798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Modern trends in the development of eco-technologies in the field of hospitality 酒店领域生态技术发展的现代趋势
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-07
А. M. Silaeva
{"title":"Modern trends in the development of eco-technologies in the field of hospitality","authors":"А. M. Silaeva","doi":"10.33920/igt-2-2210-07","DOIUrl":"https://doi.org/10.33920/igt-2-2210-07","url":null,"abstract":"The article discusses the current trends of eco-technologies in hotel enterprises. The importance of their use in the hotel industry is justified, which will reduce the negative impact on the environment. The environmental responsibility of accommodation facilities can be considered one of the trends of our time. In addition, the following trends are observed in the hospitality industry: the popularity of unique accommodation facilities is increasing, the specialization of individual hotels is becoming more defined and developed, and the introduction of innovations and computer technologies in hotel enterprises is deepening. Therefore, an actual hotel enterprise is a means of accommodation that emphasizes environmental friendliness in its image and uses innovative and unique technologies in its work. The relevance of this topic is to maintain and develop tourists’ interest in ecology and positive impact on the environment.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125600093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality control of a hotel enterprise: mechanisms, models, approaches 酒店企业质量控制:机制、模式、途径
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-06
A. Konkina, I. Suvorova
{"title":"Quality control of a hotel enterprise: mechanisms, models, approaches","authors":"A. Konkina, I. Suvorova","doi":"10.33920/igt-2-2210-06","DOIUrl":"https://doi.org/10.33920/igt-2-2210-06","url":null,"abstract":"The methodological aspects of the functioning of the service quality control system at the hotel business have been analyzed. Proposals have been developed for the formation of structural components of quality management of hotel services on the basis of a systematic integrated approach.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133530010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Directions of development of Russian resorts in the field of providing health and wellness services under the "all inclusive" system 俄罗斯度假胜地在“全包”系统下提供健康和保健服务领域的发展方向
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-08
S. I. Loboda, R. Ushakov
{"title":"Directions of development of Russian resorts in the field of providing health and wellness services under the \"all inclusive\" system","authors":"S. I. Loboda, R. Ushakov","doi":"10.33920/igt-2-2210-08","DOIUrl":"https://doi.org/10.33920/igt-2-2210-08","url":null,"abstract":"The article describes the current aspects of domestic resorts, including the \"all inclusive\" system, focuses on the additional opportunity for Russian hotel companies to provide a wide range of medical services to their guests during their holidays, describes in detail the procedure for providing medical and wellness services to guests. The article substantiates the importance of the participation of domestic resorts in the tourism business, presents the results of this process, and considers the importance of the participation of natural potential in a hotel enterprise. The purpose of this article is to consider and study the advantages of Russian resorts over foreign ones, as well as to study the popularity of Russian regions as more attractive for recreation among Russians. The article sets an urgent task and substantiates the important role of the development of a medical base with a complex of diagnostic and therapeutic services for guests during their stay at the resort. In the framework of this article, I will try to first touch on the concept of the \"all inclusive\" system, the role of health and wellness services in the hotel, as well as the national project for the development of this industry, to give as an example some of the existing Russian resorts and wellness hotel complexes, and then move on to the resort attractiveness rating for Russian tourists. I have conducted an analysis of medical and wellness services offered in the tourism sector, identified Russian tourist resort cities that are leading in terms of attendance, reviewed the ratings of Russian sanatoriums.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"186 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114507428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ways to solve the problems of waste disposal in the hotel business 解决酒店经营中垃圾处理问题的方法
Gostinichnoe delo (Hotel Business) Pub Date : 2022-10-30 DOI: 10.33920/igt-2-2210-03
V. A. Ulasjuk, R. Ushakov
{"title":"Ways to solve the problems of waste disposal in the hotel business","authors":"V. A. Ulasjuk, R. Ushakov","doi":"10.33920/igt-2-2210-03","DOIUrl":"https://doi.org/10.33920/igt-2-2210-03","url":null,"abstract":"The article discusses some possible solutions to the problems of waste disposal in the hotel business of the Russian Federation. The best ways to solve them have been studied. The importance of processing waste products in the hospitality industry, which contributes to the preservation of the Ecology of the Earth, is described.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132072621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Prospects for the development of glamping in the Russian Federation 豪华露营在俄罗斯联邦的发展前景
Gostinichnoe delo (Hotel Business) Pub Date : 2022-09-30 DOI: 10.33920/igt-2-2209-02
V. Martynova
{"title":"Prospects for the development of glamping in the Russian Federation","authors":"V. Martynova","doi":"10.33920/igt-2-2209-02","DOIUrl":"https://doi.org/10.33920/igt-2-2209-02","url":null,"abstract":"The article reveals the features of the development of glamping in the hospitality industry in Russia. Recently, environmental problems have been of concern to the public more and more, and this trend is being transferred to all spheres of public life, including the hospitality industry. People want to take care of the environment, but accommodation in standard tents is not always suitable for a comfortable stay. The client is looking for comfort, but does not want to spoil the natural environment, and this opportunity is provided by a combination of environmental friendliness of camping and the comfort of a hotel, namely glamping. The article provides detailed statistics on the number of glampings in the Russian Federation, examples of successful implementation of glamping projects. Also, special attention is paid to the project of grant support for business, which is engaged in the construction of glampings. In conclusion, the prospects for the development of glampings in Russia with the aim of developing domestic tourism are determined.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114836163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Feedback as a tool to manage change in hotel service on the example of a five-star hotel 以五星级酒店为例，将反馈作为管理酒店服务变化的工具
Gostinichnoe delo (Hotel Business) Pub Date : 2022-09-30 DOI: 10.33920/igt-2-2209-04
S. A. Gurov
{"title":"Feedback as a tool to manage change in hotel service on the example of a five-star hotel","authors":"S. A. Gurov","doi":"10.33920/igt-2-2209-04","DOIUrl":"https://doi.org/10.33920/igt-2-2209-04","url":null,"abstract":"The article deals with the problems of assessing the quality of hotel services. Attention is paid to the consumer loyalty index (NPS) and the guest satisfaction index (CSI). Using the calculation of these indices, an analysis was made of the Feedback Management Service project at the Mriya Resort & SPA hotel in 2021–2022. The algorithm is shown and proposals for its promotion are made.","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134114702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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