Shanlax International Journal of Commerce最新文献

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Mobile Banking Services and Customer satisfaction with reference to ICICI Bank - A Study 参考ICICI银行的手机银行服务和客户满意度-一项研究

Shanlax International Journal of Commerce Pub Date : 2019-04-01 DOI: 10.34293/COMMERCE.V7I2.345

H. Bai

{"title":"Mobile Banking Services and Customer satisfaction with reference to ICICI Bank - A Study","authors":"H. Bai","doi":"10.34293/COMMERCE.V7I2.345","DOIUrl":"https://doi.org/10.34293/COMMERCE.V7I2.345","url":null,"abstract":"This paper is designed to study the extent of the recent developments in the mobile banking system in India.,to know the optimistic and pessimistic influence of mobile banking on the customers of ICICI bank. For the purpose of study, the researcher has selected 50 respondents who have familiar with the modern technology of mobile banking. It particularly focused on the problems or the benefits availed from the mobile banking provided by ICICI bank. All levels of customers were surveyed by using questionnaire and the level of satisfaction or dissatisfaction from the mobile banking was studied. Finally the detail information about the benefits they had received were also considered. A small attempt have been made to understand the benefits of the mobile banking and also the limitation of mobile banking was studied with reference to ICICI Bank. Finally, it makes an attempt to offer suggestions to the bank to educate much more about mobile banking to its customer. This paper is designed to study the extent of the recent developments in the mobile banking system in India., to know the optimistic and pessimistic influence of mobile banking on the customers of ICICI bank. For the purpose of study, the researcher has selected 50 respondents who have familiar with the modern technology of mobile banking. It particularly focused on the problems or the benefits availed from the mobile banking provided by ICICI bank. All levels of customers were surveyed by using questionnaire and the level of satisfaction or dissatisfaction from the mobile banking was studied. Finally the detail information about the benefits they had received were also considered. A small attempt have been made to understand the benefits of the mobile banking and also the limitation of mobile banking was studied with reference to ICICI Bank. Finally, it makes an attempt to offer suggestions to the bank to educate much more about mobile banking to its customer.","PeriodicalId":369898,"journal":{"name":"Shanlax International Journal of Commerce","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125899371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Globalization and Health – A Conceptual Framework 全球化与健康——一个概念框架

Shanlax International Journal of Commerce Pub Date : 1900-01-01 DOI: 10.34293/commerce.v8i1.830

Anju Gupta

{"title":"Globalization and Health – A Conceptual Framework","authors":"Anju Gupta","doi":"10.34293/commerce.v8i1.830","DOIUrl":"https://doi.org/10.34293/commerce.v8i1.830","url":null,"abstract":"Globalization is the key trial for public health care and fundamental health protection, given the links between globalization and health care, which are very complicated today, the stress frequently being on developing countries, in which group is also Croatia. Although there are various papers available on this subject, it is necessary to provide an institutional structure for the assessment of direct and indirect health impacts of several appearances of globalization. Therefore, this paper presents a conceptual frame between health care and globalization based on the movements of David Woodward and Nick Drager, including the mission to serve as a guideline for the construction of existing papers in this field, as well as the search for new cognitions, which can ultimately 6to the growth of national policies on health. \u0000When we talk about the conceptual structure, then, by all means, we need to pay consideration to the secondary effects on health, as well as the direct impact on the population on the level of particular risk factors on health and the wellness care system as a whole. The paper will pay appropriate attention to the overall objectives of the activities to optimize the health effects of economic globalization.","PeriodicalId":369898,"journal":{"name":"Shanlax International Journal of Commerce","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130979489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

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