{"title":"Maintaining an Institution: The Institutional Work of Michelin in Haute Cuisine Around the World","authors":"Isabelle Bouty, Marie-Léandre Gomez, Carole Drucker-Godard","doi":"10.2139/ssrn.2328259","DOIUrl":"https://doi.org/10.2139/ssrn.2328259","url":null,"abstract":"This paper aims at questioning how the maintenance of institutions is actually performed. Based on an institutional work perspective in order to better link field and actors relationships, we investigate how the Michelin Red guide went international and used its internationalization to secure its dominant position over the field of haute cuisine. Michelin followed similar trajectories, and combined various types of institutional work in geographic expansion, especially policing, valorizing and embedding that at the same time as it further assed its dominant position. Our research contributes to advancing the understanding of maintenance work, and in particular exemplifies that preserving a dominant position implies actively working towards imposing the symbolic and cognitive systems of rules","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128687720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Oluwatoyin Muse Johnson Popoola, A. Shehu, I. Aminu, N. Mat, Abdullahi Nasiru, M. Tsagem, Kabiru Maitama Kura
{"title":"The Mediating Effect between Some Determinants of SME Performance in Nigeria","authors":"Oluwatoyin Muse Johnson Popoola, A. Shehu, I. Aminu, N. Mat, Abdullahi Nasiru, M. Tsagem, Kabiru Maitama Kura","doi":"10.6084/M9.FIGSHARE.1534526.V1","DOIUrl":"https://doi.org/10.6084/M9.FIGSHARE.1534526.V1","url":null,"abstract":"The purpose of this study is to examine the relationship of owner/manager knowledge, competitive intensity, complexity of marketing, technical competence, firm size with the mediation of advisory services on the performance of Nigerian SMEs. The study employed structured questionnaire survey involving a sample of 278 manufacturing SMEs operating in Kano State, a total of 198 valid questionnaires were completed and returned representing 71 percent response rate. Evidence suggests that there is significant relationship between owner/manager knowledge, complexity of marketing decision and technical competence and advisory services. In contrast, the result found no significant relationship between firm size and advisory services. Similarly, the result found that owner/manager knowledge, complexity of marketing decision, technical competence and advisory services have significant relationship with performance. The result also indicates that, there is no significant relationship between firm size performance and technical competence and Performance. We also found that advisory service mediates the relationship between owner manager knowledge and the complexity of marketing decision. The findings of this study will benefit owner/managers of SMEs, regulatory agencies, accounting firms, government at all levels and will also serve as frame of reference to future studies.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"1 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134426081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Study of Risk Orientation of Retail Investors in Indian Mutual Fund Industry with Special Reference to Rajasthan, India","authors":"Dr Preeti Sharma, D. N. Rao","doi":"10.2139/ssrn.2467951","DOIUrl":"https://doi.org/10.2139/ssrn.2467951","url":null,"abstract":"Mutual Funds markets are constantly becoming more efficient by providing more promising solutions to the investors. Mutual funds industry is responding at a good pace and understanding the investor’s perception, still they are continuously following this race in their attempt to differentiate their products responding to sudden changes in the economy. The need of an hour is to analyze investor’s perception and expectations, and share important information to support financial decision making of mutual funds. Financial markets are becoming more exhaustive with financial products looking for new innovations and to some extent innovations are also visible in designing mutual funds portfolio but these changes need arrangement in accordance with investor’s expectations the risk they perceive, the knowledge they possess about the mutual fund industry. The risk orientation represents the risk bearing capacity and interest of the investors. Even though, the mutual funds is a risk less investment avenues in the capital market, it is also involved with market risks. The risk orientation among the investors is highly essential to invest on mutual funds and their investment behaviour. Thus, it has become essential to study mutual funds from a different angle, i.e, to focus on investor’s expectations and discover the unidentified parameters that account for their dissatisfaction.In order to achieve the objective of developing an understanding about retail investor’s risk orientation, and knowledge regarding the mutual funds a well structured questionnaire was designed. Responses of retail investors and were collected through filled questionnaire with pre-explained objectives of research. The pre-structured questionnaires were distributed among those investors only who had prior experience of mutual fund investment. For this selective systematic sampling was taken for consideration. For reliability of questionnaire 524 individual investors were selected from six cities of Rajasthan namely Ajmer, Jaipur, Udaipur, Jodhpur, Bikarer and Kota. Main focus of questionnaire was to obtain responses of retail investors regarding how they evaluate mutual funds services in terms of risk orientation, and knowledge on their investment. The main objective of this research paper includes:Objective 1 To examine whether the life cycle influences the Risk Orientation of retail investors in the state of Rajasthan.Objective 2 To study the perception of risk involved in Mutual Fund by retail investors.Present research paper identifies the Risk orientation, among the Retail investors Regarding Indian mutual fund industry with the help of Regression Analysis and Chi Square test and factor Analysis. A study at aggregate level tested by chi-square test is also depicted.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125057431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Generating Customer Loyalty in an Emerging Competitive Market: A Banking Industry Study","authors":"M. S. Sohail","doi":"10.15373/22778179/APR2013/12","DOIUrl":"https://doi.org/10.15373/22778179/APR2013/12","url":null,"abstract":"Existing streams of literature are integrated to propose a conceptual framework that highlights the impact of relationship marketing on customer loyalty and its outcomes. The framework aims to provide insights into the underpinnings of relationship marketing. Using empirical research, the study identifies three elements of relationship marketing like trust, commitment and conflict-handling as the antecedents of customer loyalty. Significant outcomes of customer loyalty are also identified. The findings of this study have important implications for firms aiming to build customer loyalty and retention. From a managerial perspective, this study sheds some light on the elements of relationships and outcomes that may be identified as critical for firms in a competitive environment.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115104758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Introduction to Social Entrepreneurship","authors":"Madhukar Shukla","doi":"10.2139/SSRN.2071186","DOIUrl":"https://doi.org/10.2139/SSRN.2071186","url":null,"abstract":"Course Outline for \"Introduction to Social Entrepreneurship\" offered at XLRI Jamshedpur (India).","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127807766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Estimating Structural Models of Equilibrium and Cognitive Hierarchy Thinking in the Field: The Case of Withheld Movie Critic Reviews","authors":"Alexander L. Brown, Colin Camerer, D. Lovallo","doi":"10.1287/mnsc.1120.1563","DOIUrl":"https://doi.org/10.1287/mnsc.1120.1563","url":null,"abstract":"Film studios occasionally withhold movies from critics before their release. Because the unreviewed movies tend to be below average in quality, this practice provides a useful setting in which to test models of limited strategic thinking: Do moviegoers seem to realize that no review is a sign of low quality? A companion paper showed that in a set of all widely released movies in 2000--2009, cold opening produces a significant 20%--30% increase in domestic box office revenue, which is consistent with moviegoers overestimating quality of unreviewed movies perhaps due to limited strategic thinking. This paper reviews those findings and provides two models to analyze this data: an equilibrium model and a behavioral cognitive hierarchy model that allows for differing levels of strategic thinking between moviegoers and movie studios. The behavioral model fits the data better, because moviegoer parameters are relatively close to those observed in experimental subjects. These results suggests that limited strategic thinking rather than equilibrium reasoning may be a better explanation for naive moviegoer behavior. \u0000 \u0000This paper was accepted by Brad Barber, behavioral economics.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126425290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The groupon effect on yelp ratings: a root cause analysis","authors":"J. Byers, M. Mitzenmacher, G. Zervas","doi":"10.1145/2229012.2229034","DOIUrl":"https://doi.org/10.1145/2229012.2229034","url":null,"abstract":"Daily deals sites such as Groupon offer deeply discounted goods and services to tens of millions of customers through geographically targeted daily e-mail marketing campaigns. In our prior work we observed that a negative side effect for merchants selling Groupons is that, on average, their Yelp ratings decline significantly. However, this previous work was primarily observational, rather than explanatory. In this work, we rigorously consider and evaluate various hypotheses about underlying consumer and merchant behavior in order to understand this phenomenon, which we dub the Groupon effect. We use statistical analysis and mathematical modeling, leveraging a dataset we collected spanning tens of thousands of daily deals and over 7 million Yelp reviews. We investigate hypotheses such as whether Groupon subscribers are more critical than their peers, whether Groupon users are experimenting with services and merchants outside their usual sphere, or whether some fraction of Groupon merchants provide significantly worse service to customers using Groupons. We suggest an additional novel hypothesis: reviews from Groupon users are lower on average because such reviews correspond to real, unbiased customers, while the body of reviews on Yelp contain some fraction of reviews from biased or even potentially fake sources. Although our focus is quite specific, our work provides broader insights into both consumer and merchant behavior within the daily deals marketplace.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124697340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Processing Fluency and Investors’ Reactions to Disclosure Readability","authors":"Kristina Rennekamp","doi":"10.2139/ssrn.1881847","DOIUrl":"https://doi.org/10.2139/ssrn.1881847","url":null,"abstract":"The SEC's emphasis on the use of plain English is designed to make disclosures more readable and more informative. Using an experiment, I find that more readable disclosures lead to stronger reactions from small investors, so that changes in valuation judgments are more positive when news is good and more negative when news is bad. Drawing on research in psychology to explain this result, I predict and find that processing fluency from a more readable disclosure acts as a subconscious heuristic cue and increases investors’ beliefs that they can rely on the disclosure. Although I do not find that more readable disclosures directly increase perceptions of management credibility, I do find evidence of an indirect effect operating through feelings of processing fluency. In supplemental analyses, I find that investors who receive more readable disclosures revise their valuation judgments to be less extreme when they are explicitly made aware of the potential for variation in readability. I discuss potential explanations for these revised valuation judgments.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123434074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Strategic Logic of Reference Dependence in Risk Taking","authors":"Daniel Malter, C. Schade","doi":"10.2139/ssrn.1648322","DOIUrl":"https://doi.org/10.2139/ssrn.1648322","url":null,"abstract":"We show how individual strategies in market entry games depend on randomly induced prior outcomes and on the competitors’ beliefs about reference dependence in risk taking. On average, competitors take greater risk the lower their own outcome is and the greater the outcomes among their competitors are. This risk pattern is consistent with the belief among the majority of players who believe that lower outcomes lead to greater risk taking. The pattern reverses for players who believe that higher outcomes lead to greater risk taking. A player’s belief about the reference dependence of his competitors’ strategies shapes the reference dependence of his own strategies. Our findings support that players i.) ascribe information value about strategic risk propensities to prior outcomes, ii.) hold widely varying beliefs about the nature of reference dependence, iii.) project that their competitors hold beliefs about reference dependence that are similar to theirs, and iv.) adjust their strategies in ways that are consistent with their belief about reference dependence. Thus, reference dependence in strategic risk taking follows, at least partially, a conscious strategic logic. This logic can induce ecological rationality. More homogenous beliefs among the competitors about the nature of reference dependence result in substantially better coordinated markets.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131824584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards a Human Centered Theory and Practice of the Firm","authors":"M. Pirson, Ernst von Kimakowitz","doi":"10.2139/ssrn.1654827","DOIUrl":"https://doi.org/10.2139/ssrn.1654827","url":null,"abstract":"In this paper we review the challenges to the current economic system, and proceed by presenting two competing paradigms- the economistic and the humanistic paradigm of business. We then develop the consequences of the humanistic view for the theory of the firm and the practice of the firm. We examine business strategy, governance structures, leadership styles, and organizational culture and illustrate them based on global case examples. In this manner we contribute to the discussion of alternative theories of the firm centering the debate on authentic human needs and its consequences for management theory.","PeriodicalId":365298,"journal":{"name":"CSN: Business (Topic)","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121982600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}