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Service Innovation for Sustainable Business最新文献

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Values-Driven Service Innovation for Transformational Change 价值驱动的服务创新，实现转型变革
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0011
S. Sebhatu, B. Enquist
{"title":"Values-Driven Service Innovation for Transformational Change","authors":"S. Sebhatu, B. Enquist","doi":"10.1142/9789813273382_0011","DOIUrl":"https://doi.org/10.1142/9789813273382_0011","url":null,"abstract":"“Sustainable business” is a fuzzy term that implies that business is in some way sustainable, but in what way? Edvardsson and Enquist (2009) addressed values-based service for sustainable business and used IKEA for contextual understanding to study a values-based, driven global enterprise as a sustainable business. In this chapter, we use the concept of a sustainable business to assess and understand situations where sustainability is the key driver for innovation and transformation, embedded in the core values of the organization. The objective is built upon the latest service and transformative change management research, both theoretically and conceptually. We are using service research labeled as value creation through service, where service innovation and resource integration are two key elements, to interact with sustainable business practices and find a broader meaning, and to understand transformative change in the new globalized business landscape. The study presented in this chapter was also driven by innovation based on an organization’s transformation agenda to co-create value and networking, and to secure engagement and the foundational values of the sustainable business. Nidumolu et al. (2009) has shown in an explorative way why sustainability can be seen as a key driver of innovation…","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115452671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
BACK MATTER 回到问题
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_bmatter
Per-Ake Kristensson, P. Magnusson, Lars Witell
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引用次数: 0
What is an Idea for Innovation? 什么是创新的想法?
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0003
Alexandre Sukhov, Peter R. Magnusson, J. Netz
{"title":"What is an Idea for Innovation?","authors":"Alexandre Sukhov, Peter R. Magnusson, J. Netz","doi":"10.1142/9789813273382_0003","DOIUrl":"https://doi.org/10.1142/9789813273382_0003","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125400210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
FRONT MATTER 前页
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_fmatter
Per-Ake Kristensson, P. Magnusson, Lars Witell
{"title":"FRONT MATTER","authors":"Per-Ake Kristensson, P. Magnusson, Lars Witell","doi":"10.1142/9789813273382_fmatter","DOIUrl":"https://doi.org/10.1142/9789813273382_fmatter","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125725488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Public Management Logics for Service Innovation 服务创新的公共管理逻辑
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0004
P. Samuelsson, Alexandre Sukhov, Chao Lu, J. Kaluza
{"title":"Public Management Logics for Service Innovation","authors":"P. Samuelsson, Alexandre Sukhov, Chao Lu, J. Kaluza","doi":"10.1142/9789813273382_0004","DOIUrl":"https://doi.org/10.1142/9789813273382_0004","url":null,"abstract":"The following sections are included: Introduction Applying a Practice View to Service Innovation Public Management Logics for Service Innovation Presenting a Model for Public Management Logics for ...","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115545510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Value Creation in Service-Based States of Business Relationships 基于服务的业务关系状态中的价值创造
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0014
Lars Witell, Peter R. Magnusson, B. Edvardsson, Helen Beckman
{"title":"Value Creation in Service-Based States of Business Relationships","authors":"Lars Witell, Peter R. Magnusson, B. Edvardsson, Helen Beckman","doi":"10.1142/9789813273382_0014","DOIUrl":"https://doi.org/10.1142/9789813273382_0014","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133969877","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the Challenges of Servitization in Manufacturing Companies 探索制造业企业服务化的挑战
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0013
Peter R. Magnusson, C. Hipp, B. Edvardsson
{"title":"Exploring the Challenges of Servitization in Manufacturing Companies","authors":"Peter R. Magnusson, C. Hipp, B. Edvardsson","doi":"10.1142/9789813273382_0013","DOIUrl":"https://doi.org/10.1142/9789813273382_0013","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130542416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Methods and Tools for Service Innovation 服务创新的方法和工具
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0002
J. Netz, Peter R. Magnusson
{"title":"Methods and Tools for Service Innovation","authors":"J. Netz, Peter R. Magnusson","doi":"10.1142/9789813273382_0002","DOIUrl":"https://doi.org/10.1142/9789813273382_0002","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130916924","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Bridging the Gap — From Great Ideas to Realized Innovations 弥合差距——从伟大的想法到实现的创新
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0012
L. Bergkvist, J. Karlsson
{"title":"Bridging the Gap — From Great Ideas to Realized Innovations","authors":"L. Bergkvist, J. Karlsson","doi":"10.1142/9789813273382_0012","DOIUrl":"https://doi.org/10.1142/9789813273382_0012","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"122 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134177380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Service Teams and Understanding of Customer Value Creation 服务团队和客户价值创造的理解
Service Innovation for Sustainable Business Pub Date : 2019-03-01 DOI: 10.1142/9789813273382_0007
Besma Glaa, P. Kristensson, Lars Witell
{"title":"Service Teams and Understanding of Customer Value Creation","authors":"Besma Glaa, P. Kristensson, Lars Witell","doi":"10.1142/9789813273382_0007","DOIUrl":"https://doi.org/10.1142/9789813273382_0007","url":null,"abstract":"","PeriodicalId":280502,"journal":{"name":"Service Innovation for Sustainable Business","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130183195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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