2014 11th International Conference on Service Systems and Service Management (ICSSSM)最新文献

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Pricing decisions in dual-channel supply chains with service cooperation under asymmetric information 信息不对称条件下服务合作双渠道供应链的定价决策
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943409
G. Ji, Muhong Yu
{"title":"Pricing decisions in dual-channel supply chains with service cooperation under asymmetric information","authors":"G. Ji, Muhong Yu","doi":"10.1109/ICSSSM.2014.6943409","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943409","url":null,"abstract":"This paper analyzes a dual channel supply chain with service cooperation under asymmetric information. We consider the games with asymmetric risk information and symmetric information respectively, derive the corresponding equilibrium strategies, and conduct detailed comparisons and analyses. We study the impact of service quality and asymmetric information on the optimal strategies. We find that the impact of manufacturer's service quality on direct channel price is greater than its on retail price, and retailer's service quality has a greater impact on retail price under with asymmetric information. Retailer would like to share his private information with manufacturer in order to get more profits.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131262885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Project management on the establishment of raw material procurement system for biomass power plant 生物质发电厂原料采购体系建立的项目管理
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874028
Wang He, Jiang Lu-quan, G. Haiying
{"title":"Project management on the establishment of raw material procurement system for biomass power plant","authors":"Wang He, Jiang Lu-quan, G. Haiying","doi":"10.1109/ICSSSM.2014.6874028","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874028","url":null,"abstract":"With the drawbacks of traditionally power generation becoming increasingly prominent, production of electricity from new energy attracts more and more attention instead. Biomass power, as a sort of new energy generation, typically of lower carbon and better environmental protection, has a significant potential for development. Based on PMBOK's five process groups, this paper mainly discussed the construction of material procurement system, and the involved issues arousing high attention. Implemented by the material procurement system at biomass power plant, the applications in project management are expanded.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132797074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Knowledge-based evolving clustering algorithm for data stream 基于知识的数据流进化聚类算法
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874031
Zhaoyang Sun, K. Mao, W. Tang, L. Mak, Kuitong Xian, Ying Liu
{"title":"Knowledge-based evolving clustering algorithm for data stream","authors":"Zhaoyang Sun, K. Mao, W. Tang, L. Mak, Kuitong Xian, Ying Liu","doi":"10.1109/ICSSSM.2014.6874031","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874031","url":null,"abstract":"In this paper, we present a knowledge-based evolving algorithm for data stream clustering. The basic idea of the new algorithm is to divide data stream into frames, and to incorporate knowledge learned in previous frames into clustering of the following ones. Experimental studies have demonstrated that the evolving learning mechanism leads to improved clustering results compared with conventional incremental clustering algorithm Fuzzy ART and batch-based clustering algorithm k-means.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134083865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Exchange rate risk hedging and wholesale price contract under demand and exchange rate risk pooling 需求下的汇率风险对冲与批发价格合约和汇率风险共担
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943385
Du Juan, Ni De-bing, Tang Xiao-wo
{"title":"Exchange rate risk hedging and wholesale price contract under demand and exchange rate risk pooling","authors":"Du Juan, Ni De-bing, Tang Xiao-wo","doi":"10.1109/ICSSSM.2014.6943385","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943385","url":null,"abstract":"This paper studies how exchange rate risk and final market demand risk influence the operations and profitability in a supply chain consisting of a manufacturer and a retailer under risk pooling. We build and solve a dynamic game model. The results show that in equilibrium, the manufacturer's wholesale price is irrelevant to the exchange rate and the demand volatility, the retailer's order quantity is irrelevant to the exchange rate volatility even if it decreases in the demand volatility, and the proportion of the retailer's total purchase payment that exposes to the exchange rate fluctuations decreases (increases) in the exchange rate (demand) volatility. Further, the increases in both the two volatilities reduce the whole supply chain's (expected) profitability and decrease the profit variance of both the downstream firm pooling of risks and the whole supply chain, thereby the strategy of hedging under risk pooling can realize the risk-return trade-off in supply chain operations.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134571584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Study on forecast model of CRCP index in China 中国CRCP指数预测模型研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943362
Cai Yun, Zheng Kai, L. Jing
{"title":"Study on forecast model of CRCP index in China","authors":"Cai Yun, Zheng Kai, L. Jing","doi":"10.1109/ICSSSM.2014.6943362","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943362","url":null,"abstract":"Coking coal plays a vital role in China's economic development as an important strategic resource. The article builds the coking coal price index prediction model by the method of time series model, using statistical software, Eviews6.0. The result shows that the CRCP price index sequence is stationary time series after the first order difference, and the model of ARIMA (2, 1, 3) is better to forecast.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128012279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Research on supply chain network equilibrium problem with multi-type suppliers 多类型供应商的供应链网络均衡问题研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874124
Zhang Gui-tao, S. Hao, Hu Jin-song
{"title":"Research on supply chain network equilibrium problem with multi-type suppliers","authors":"Zhang Gui-tao, S. Hao, Hu Jin-song","doi":"10.1109/ICSSSM.2014.6874124","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874124","url":null,"abstract":"A supply chain network equilibrium problem with two-type suppliers is investigated, in which the manufacturer's risk-averse character and the price rigidities of consumer market are considered. The behaviors of various decision makers including the suppliers, the manufactures, the retailers and the consumers are modeled via finite-dimensional variational inequality, respectively. Then the governing supply chain network equilibrium model is established. The logarithmic-quadratic proximal prediction-correction algorithm is designed to solve the model. Finally numerical examples are given to analyze the impact of price ceiling, raw material conversion rates under different BOM, and risk-averse degree of the manufacturer upon the network equilibrium and a series of management insights are obtained.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121061876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The composition and impact of internal service quality: An empirical study in hotel industry 内部服务质量的构成及其影响:基于酒店行业的实证研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874051
Xiaoyi Wu, Yun Liu, Qian Ling
{"title":"The composition and impact of internal service quality: An empirical study in hotel industry","authors":"Xiaoyi Wu, Yun Liu, Qian Ling","doi":"10.1109/ICSSSM.2014.6874051","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874051","url":null,"abstract":"Based on a sample of 218 first-line service staffs from hotel industry, this study explored the dimensions of Internal Service Quality (ISQ) and examined their relationships with employee work satisfaction, organizational commitment and work engagement. Results showed that the ISQ contains of two dimensions, namely environment quality and interactive quality. Environment quality had significant and positive effects on organizational commitment and work engagement. And interactive quality had positive impact on the three consequence variables. Compared with environment quality, employees' perceived interactive quality had greater effect on their positive work attitudes. The implications of the findings are considered and suggestions for future research are provided.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121196208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Research on sports marketing of beverage enterprises: — A case study of Wang Laoji 饮料企业体育营销研究——以王老吉为例
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874087
Sun Jingmeng, Yang Hongtao, Liu Hongzhen, Han Yueqiu
{"title":"Research on sports marketing of beverage enterprises: — A case study of Wang Laoji","authors":"Sun Jingmeng, Yang Hongtao, Liu Hongzhen, Han Yueqiu","doi":"10.1109/ICSSSM.2014.6874087","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874087","url":null,"abstract":"In recent years, more and more major sporting events have settled in China, and Sports Marketing is becoming a popular way of marketing. Businesses will combine products and sporting events, forming the sports culture and brand culture to a unique corporate culture system. The researches of sports marketing is also increasing a lot. And how to do with the marketing of products and enterprises to fulfill the expected results is the problem for the researchers to think about. In the competitive market, the marketing approach and experience of Wang Laoji is totally worth learning and becomes one of the successful marketing stories. This paper will analyze and summary Wang Laoji's sports marketing strategies in Guangzhou Asian Games, providing beneficial reference for business owners.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"141 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128714086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Robust newsvendor problem with discrete demand 离散需求下的稳健报贩问题
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874076
Hui Yu, Jia Zhai, Caihong Sun
{"title":"Robust newsvendor problem with discrete demand","authors":"Hui Yu, Jia Zhai, Caihong Sun","doi":"10.1109/ICSSSM.2014.6874076","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874076","url":null,"abstract":"In this paper, we study the newsvendor problem with partial information about the discrete demand distribution, to provide the theoretical guidance and referential decision for decision makers. We derive the optimal order strategy for a robust newsvendor model with discrete demand, where the newsvendor maximizes his worst-case expected profit. The result show that the robust ordering behavior of the newsvendor for discrete demand can be significantly different from that for continuous demand. Our approach can be extended to a variety of problems with limited information of discrete stochastic variable that require a robust solution.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115260749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Chain of care and its optimization decisions 护理链及其优化决策
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943413
Bingbing Zhang, Qiang Su
{"title":"Chain of care and its optimization decisions","authors":"Bingbing Zhang, Qiang Su","doi":"10.1109/ICSSSM.2014.6943413","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943413","url":null,"abstract":"The health care is the decisive factor for people's health and life safety. The contradiction between the demand of integrated medical and disciplines subdivision becoming more and more obvious, many diseases relying on only a medical specialty is not enough. For realizing the patient-oriented medical service objective, it is necessary to design the chain of care involved in the integration of multidisciplinary disease diagnosis and treatment methods, which covered different stages of the whole process including Early Prevention, Pre-hospital emergency, In-hospital Treatment, Rehabilitation and so on. The decision quality of the key points of chain of care has a significant effect on the overall quality of health care services. Based on collecting and organizing literature, there are still many deficiencies in previous studies. This paper intends to discuss the optimization and improvement of disease decision on this: to further study on disease decision problem systematically and to explore the decisions optimization of key points of chain of care. In view of the present decision technology is low efficiency, lack of flexibility and adaptability, this paper focus on the disease decisions optimization with data mining method.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"269 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116054075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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