Australas. J. Inf. Syst.最新文献_第3页

Editor's Comment : Brief Reflections on the Journal, the Concepts of Systems, Technologies, Use, Cybernetics and the AJIS Volume 26 编者评论:对期刊，系统，技术，使用，控制论和AJIS第26卷的概念的简要反思

Australas. J. Inf. Syst. Pub Date : 2023-01-05 DOI: 10.3127/ajis.v26i0.4319

K. Kautz

引用次数: 0

Information systems, sociomaterial practices and the emergence of environmental management infrastructures 信息系统、社会材料实践和环境管理基础设施的出现

Australas. J. Inf. Syst. Pub Date : 2022-12-21 DOI: 10.3127/ajis.v26i0.3829

I. Troshani, B. Doolin, K. Fradley, G. Rampersad

引用次数: 0

When robots join our team: A configuration theory of employees' perceptions of and reactions to Robotic Process Automation 当机器人加入我们的团队:员工对机器人过程自动化的感知和反应的配置理论

Australas. J. Inf. Syst. Pub Date : 2022-12-21 DOI: 10.3127/ajis.v26i0.3833

Lena Waizenegger, A. Techatassanasoontorn

{"title":"When robots join our team: A configuration theory of employees' perceptions of and reactions to Robotic Process Automation","authors":"Lena Waizenegger, A. Techatassanasoontorn","doi":"10.3127/ajis.v26i0.3833","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.3833","url":null,"abstract":"Robotic process automation (RPA) as a lightweight automation technology has witnessed an increasing uptake in the industry in recent years. Despite considerable changes in employees’ tasks and processes brought about by the introduction of RPA, there is a lack of research that explores how employees react to an RPA implementation. Hence, the goal of this research is to understand employees’ perceptions of and reactions to RPA as these affect their interaction with the technology and, ultimately, their adoption and use. To address this research gap, we conducted a case study at a financial institution in New Zealand and interviewed 18 employees of the business units and members of the RPA team. Building on a configurational approach, we developed a mid-range theory and identified four distinct configurations that show how employees’ perceived consequences of software robots on their jobs influenced their collaboration with the automation team, their attitude towards the change in work tasks and processes and ultimately their interactions with software robots and attribution of software robots’ roles and performance. Our findings may inform implementation and change management strategies and accommodation initiatives to support employees’ needs to facilitate adoption, which is crucial for organisations to realise the benefits of RPA.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124782111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Gender bias in AI-based decision-making systems: a systematic literature review 基于人工智能的决策系统中的性别偏见:系统的文献综述

Australas. J. Inf. Syst. Pub Date : 2022-12-21 DOI: 10.3127/ajis.v26i0.3835

Ayesha Nadeem, O. Marjanovic, B. Abedin

{"title":"Gender bias in AI-based decision-making systems: a systematic literature review","authors":"Ayesha Nadeem, O. Marjanovic, B. Abedin","doi":"10.3127/ajis.v26i0.3835","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.3835","url":null,"abstract":"The related literature and industry press suggest that artificial intelligence (AI)-based decision-making systems may be biased towards gender, which in turn impacts individuals and societies. The information system (IS) field has recognised the rich contribution of AI-based outcomes and their effects; however, there is a lack of IS research on the management of gender bias in AI-based decision-making systems and its adverse effects. Hence, the rising concern about gender bias in AI-based decision-making systems is gaining attention. In particular, there is a need for a better understanding of contributing factors and effective approaches to mitigating gender bias in AI-based decision-making systems. Therefore, this study contributes to the existing literature by conducting a Systematic Literature Review (SLR) of the extant literature and presenting a theoretical framework for the management of gender bias in AI-based decision-making systems. The SLR results indicate that the research on gender bias in AI-based decision-making systems is not yet well established, highlighting the great potential for future IS research in this area, as articulated in the paper. Based on this review, we conceptualise gender bias in AI-based decision-making systems as a socio-technical problem and propose a theoretical framework that offers a combination of technological, organisational, and societal approaches as well as four propositions to possibly mitigate the biased effects. Lastly, this paper considers future research on the management of gender bias in AI-based decision-making systems in the organisational context.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122694250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Digital Kaizen: An Approach to Digital Transformation 数字化改善:数字化转型的一种途径

Australas. J. Inf. Syst. Pub Date : 2022-12-21 DOI: 10.3127/ajis.v26i0.3851

D. Duy, A. Hoang, Diem-Trang Vo, K. Kautz

{"title":"Digital Kaizen: An Approach to Digital Transformation","authors":"D. Duy, A. Hoang, Diem-Trang Vo, K. Kautz","doi":"10.3127/ajis.v26i0.3851","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.3851","url":null,"abstract":"While digital transformation creates opportunities across all industries, many organisations and practitioners struggle to grasp what conducting digital transformation entails and seek directions for how digital transformation programs, especially large and complex ones, can be executed. In response, recent studies have offered such directions and models for guiding digital transformation and put forward suggestions for steps and phases of digital transformation, as well as drivers, enablers, and inhibitors. Many of these proposals are based on the dynamic capabilities framework as a theoretical foundation and invite more research to develop further and/or to refine existing models for digital transformation, especially investigating how dynamic capabilities contribute to digital transformation. In this case study, we explore Digital Kaizen, a systematic approach to conduct large-scale digital transformation developed and applied at our case organisation FPT Software. This approach integrates the Kaizen philosophy into digital transformation practices that lead to digital improvements and transformation of some of the company’s human resource management processes and its business model. Our analysis and our reflections on our findings lead us to propose a novel Digital Kaizen process model for digital transformation informed by the dynamic capabilities framework.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116308043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Web scraping Instagram Pre and During Covid-19: Examining customer engagement on Australian SMEs accounts 在2019冠状病毒病之前和期间:检查澳大利亚中小企业账户的客户参与度

Australas. J. Inf. Syst. Pub Date : 2022-09-04 DOI: 10.3127/ajis.v26i0.3447

Viet Hoang Nguyen, S. Sukunesan, Minh Huynh

{"title":"Web scraping Instagram Pre and During Covid-19: Examining customer engagement on Australian SMEs accounts","authors":"Viet Hoang Nguyen, S. Sukunesan, Minh Huynh","doi":"10.3127/ajis.v26i0.3447","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.3447","url":null,"abstract":"Instagram has gained the attention of hundreds of millions of users and evolved quickly into a critical customer engagement tool for businesses worldwide, more so during Covid-19. Impacts of Covid-19 have fundamentally changed the market, and therefore, this paper explores the relationship between Instagram practices and the engagement of 20 Australian SMEs (Small medium enterprises) pre and during Covid-19. This study aims to answer the following questions: (1) How should user-generated content (UGC) and call to act content (CTA) be included as Instagram posts? (2) How to use #Hashtags and @Tagging in Instagram posts to keep a campaign going? (3) How Instagram can be utilised to mitigate the effect of Covid-19? Findings revealed a statistically significant relationship between the number of UGCs to Instagram engagement, while CTA content performance recorded a mixed result. However, both UGCs and CTA positively affect the engagement when used to build a virtual community and engage with followers rather than redirecting customers to online selling locations. Also, diversity in @Tagging and #Hashtag uses are found to be effective drivers of engagement. The results imply that addressing the Covid-19 related concerns of followers while showing genuine brand social responsibility can be rewarded by extra engagement.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121877977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Elucidating the role of emotion in privacy-concerns: A text-Convolutional Neural Network (Text-CNN)-based tweets analysis of contact tracing apps: Elucidating the role of emotion in privacy-concerns 阐明情感在隐私问题中的作用:基于文本卷积神经网络(Text-CNN)的接触追踪应用的推文分析:阐明情感在隐私问题中的作用

Australas. J. Inf. Syst. Pub Date : 2022-09-04 DOI: 10.3127/ajis.v26i0.3687

Mihir Mehta, S. De, Manojit Chattopadhyay

{"title":"Elucidating the role of emotion in privacy-concerns: A text-Convolutional Neural Network (Text-CNN)-based tweets analysis of contact tracing apps: Elucidating the role of emotion in privacy-concerns","authors":"Mihir Mehta, S. De, Manojit Chattopadhyay","doi":"10.3127/ajis.v26i0.3687","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.3687","url":null,"abstract":"The extant contact tracing privacy literature is yet to explore the significance of user emotions in privacy-related decision-making such as whether to use such potentially privacy-invasive apps. Using social media analytics, the present study examines users’ privacy-related emotions stimulated by privacy-related aspects of contact tracing apps. A text-Convolutional Neural Network (Text-CNN)-based emotion analysis of tweets on the Indian contact tracing app Aarogya Setu and its Singaporean counterpart TraceTogether conducted in the paper reveals that users expressed negative privacy-related emotions towards these apps indicating high levels of perceived privacy risks and the perceived lack of privacy protection. For TraceTogether, users have also exhibited positive emotions to appreciate the steps taken by the government to protect their privacy. Based on these findings, the government/data controllers can devise strategies to assuage users’ negative emotions and promote positive emotions to encourage the adoption of contact tracing apps. This work incorporates privacy related emotions as key informants about user privacy concerns within the Privacy Calculus Theory. By relying on candid user opinions available through rich but inexpensive user-generated content, the research provides a quick, reliable, and cost-effective approach to study potential app users’ emotions to gain insights into privacy concerns related to any e-governance platform.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126621540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Leapfrogging into knowledge economy: Information and communication technology for human development 跨越式进入知识经济:促进人类发展的信息通信技术

Australas. J. Inf. Syst. Pub Date : 2022-09-04 DOI: 10.3127/ajis.v26i0.3883

A. Verma, A. K. Giri, Byomakesh Debata

{"title":"Leapfrogging into knowledge economy: Information and communication technology for human development","authors":"A. Verma, A. K. Giri, Byomakesh Debata","doi":"10.3127/ajis.v26i0.3883","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.3883","url":null,"abstract":"Modern-day economic growth is focused on productivity and innovation, which puts information and technology integral to economic policy issues. In this context, ICT has a significant position as it increases efficiency, promotes information dissemination, and enhances innovation, resulting in a global shift in social and human development processes. The purpose of this research is to examine the significance of ICT diffusion in fostering human development in the South Asian Association for Regional Cooperation (SAARC) countries from 2005 to 2019. ICT diffusion is measured using a principal component analysis (PCA)- based composite index that combines telephone, mobile, broadband, and internet usage. The United Nations Development Programme (UNDP) created Human Development Index (HDI) serves as a proxy for human development. To adjust for any confounding bias, macroeconomic indicators, such as gross domestic product (GDP), inflation, and trade are also included. Utilizing econometric methods robust to cross-sectional dependence (CSD) such as the dynamic common correlated effect (DCCE) estimator, Driscoll-Kraay (DK) regression, and the Dumitrescu-Hurlin (DH) causality test, the study highlights the strong positive relationship between ICT and HDI. In addition, GDP boosts HDI owing to productivity gains. Similarly, trade expansion, in addition to its direct effects, also influences HDI by boosting economic growth. Inflation, on the other hand, has a negative impact on the HDI. Consequently, the study recommends a cohesive setting that unifies ICT with human development in this modern framework.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126950051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

The Impact of Blockchain on Supply Chains: A systematic Review 区块链对供应链的影响:系统回顾

Australas. J. Inf. Syst. Pub Date : 2022-09-04 DOI: 10.3127/ajis.v26i0.3755

J. Sultana, Sayyen Teoh, S. Karanasios

引用次数: 5

Understanding the Processes of how Small and Medium Enterprises derive Value from Business Intelligence and Analytics 了解中小型企业如何从商业智能和分析中获得价值的过程

Australas. J. Inf. Syst. Pub Date : 2022-09-04 DOI: 10.3127/ajis.v26i0.2969

Mak Wee, H. Scheepers, X. Tian

{"title":"Understanding the Processes of how Small and Medium Enterprises derive Value from Business Intelligence and Analytics","authors":"Mak Wee, H. Scheepers, X. Tian","doi":"10.3127/ajis.v26i0.2969","DOIUrl":"https://doi.org/10.3127/ajis.v26i0.2969","url":null,"abstract":"This paper provides an in-depth study of how small and medium enterprises (SMEs) use business intelligence and analytics (BI&A) to derive business value and why so many SMEs fail to do so. A qualitative research approach based on semi-structured interviews with five SMEs in Australia was applied with the goal is to understand the process in which SMEs adopt BI&A to derive business value. This involved exploring how owners and managers lead their employees in using data and analytical processes to derive insights to make business decisions. The findings suggest that SMEs which adopt BI&A use a short and simple six-step iterative BI&A process to derive insights for business process application. In addition to the short process, a longer three phase process has been identified which progresses SMEs from solving operational issues to strategic challenges. The resulting short and long BI&A implementation process framework provides a progressive pathway for SME owners and managers to initiate and lead BI&A transformation in their SMEs to derive greater business value. The process model considers dimensions of data, analysis, business process change, social influence, level of information use and financial returns.","PeriodicalId":106236,"journal":{"name":"Australas. J. Inf. Syst.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133397405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2