Collaborative environment for service-enhanced products

Abstract

The notion of service-enhanced product offers new perspectives for value creation and differentiation in manufacturing. In the case of complex and highly customized products, the inclusion of business services that add value to the product typically require the collaboration of multiple stakeholders. In order to facilitate the co-creation and delivery of composite services, a proper collaborative environment is needed. This paper introduces a cloud-based collaborative environment, designed to support a mix of collaborative enterprise networks involved in the solar energy sector.