PERCEIVED CORRELATION BETWEEN COMMUNICATION STYLES AND INTERPERSONAL CONFLICT RESOLUTION AMONG INTERNATIONAL STUDENTS IN MALAYSIA

IF 0.5 Q3 AREA STUDIES

Journal of Nusantara Studies (JONUS) Pub Date : 2023-06-30 DOI:10.24200/jonus.vol8iss2pp354-374

Shamsuddeen Mohammed, Q. Nasidi, Mahmud Umar Muhammed, Musa Muhammad Umar, Isyaku Hassan

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Abstract

Background and Purpose: A good and fulfilling relationship among individuals from distinct cultural backgrounds depends on effective communication. This research examined the perceived relationship between communication styles and interpersonal conflict resolution among international students in Malaysian universities. Methodology: The study employed a cross-sectional survey in which self-developed structured questionnaires were used to gather data from a random sample of 324 international students in 15 higher institutions across Kuala Lumpur, Malaysia. The data were analyzed using multiple regression analysis. Findings: The findings of this study revealed a significant positive relationship between communication styles and interpersonal conflict resolution among international students. Specifically, passive, passive-aggressive, and assertive communication styles have a significant positive relationship with conflict resolution. However, the aggressive communication style exerts an insignificant effect on conflict resolution with a t-value of 0.734 and a P-value of 0.463. Thus, the students generally believe this style does not help to resolve interpersonal conflict. These outcomes suggest the students’ readiness for cultivating a peaceful learning environment. Contributions: This study provides relevant information that can help educational decision-makers to strengthen cross-cultural collaboration among international students in the Malaysian context. This valuable information can also facilitate successful academic, professional, and social cooperation. Keywords: Cross-cultural relationship, interpersonal conflict resolution, communication styles, international students, Malaysia. Cite as: Mohammed, S., Nasidi, Q. Y., Muhammed, M. U., Umar, M. M., & Hassan, I. (2023). Perceived correlation between communication styles and interpersonal conflict resolution among international students in Malaysia. Journal of Nusantara Studies, 8(2), 352-372. http://dx.doi.org/10.24200/jonus.vol8iss2pp352-372

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马来西亚留学生沟通方式与人际冲突解决的感知相关性

背景和目的:来自不同文化背景的个体之间良好而充实的关系依赖于有效的沟通。本研究探讨马来西亚大学国际学生的沟通方式与人际冲突解决之间的关系。研究方法:本研究采用横断面调查，采用自行开发的结构化问卷，从马来西亚吉隆坡15所高等院校的324名国际学生中随机抽样收集数据。数据采用多元回归分析。研究发现:国际学生的沟通方式对人际冲突的解决有显著的正向影响。具体来说，被动、被动攻击和自信的沟通方式与冲突解决有显著的正相关。而攻击性沟通方式对冲突解决的影响不显著，t值为0.734,p值为0.463。因此，学生普遍认为这种方式无助于解决人际冲突。这些结果表明，学生们已经准备好营造一个和平的学习环境。贡献:本研究提供相关资讯，可协助教育决策者加强马来西亚背景下国际学生的跨文化合作。这些有价值的信息还可以促进成功的学术、专业和社会合作。关键词:跨文化关系，人际冲突解决，沟通方式，留学生，马来西亚引自:Mohammed, S.， Nasidi, Q. Y.， Muhammed, m.u, Umar, m.m, and Hassan, I.(2023)。马来西亚留学生沟通方式与人际冲突解决的感知相关性自然科学学报，8(2)，362 -372。http://dx.doi.org/10.24200/jonus.vol8iss2pp352-372

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Journal of Nusantara Studies (JONUS) AREA STUDIES-

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