Eduardo Pintado, Lia Coelho de Oliveira, Jorge Esparteiro Garcia
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引用次数: 0
Abstract
Abstract Background: E-commerce has emerged as a good response to the pandemic of COVID-19. However, the costs of providing a service, which includes a driver and a vehicle, in a regular vehicle that can transport goods that need positive cold (0° to 5°C) are very high. Objectives: This paper aims to investigate how a big Portuguese retailer company can reduce its dependence on refrigerated vehicles, simplifying operations and reducing the costs of transporting positive and negative cold food. Methods/Approach: This research was carried out in a food retailer Portuguese company, more precisely in a Dark Store dedicated to the online channel. The study was developed based on the AS-IS/TO-BE process analysis methodology, starting with the analysis of the current situation, giving rise to the so-called AS-IS model. Results: It was possible to reduce costs associated with transporting positive cold goods. As a result, there are 30% fewer costs associated with order transportation. With an additional 10% in space optimization with the gain of space within the galley of each vehicle. Conclusions: The costs of transporting positive and negative cold foods were decreased, and substituting vehicles with room temperature transport reduced the need for refrigerated vehicles.
背景:电子商务作为应对新冠肺炎疫情的一种良好方式应运而生。然而,提供一项服务(包括司机和车辆)的成本非常高,因为普通车辆可以运输需要正冷(0°C至5°C)的货物。目的:本文旨在调查一家大型葡萄牙零售商公司如何减少对冷藏车的依赖,简化操作,降低运输正负冷食品的成本。方法/途径:本研究是在一家葡萄牙食品零售商公司进行的,更准确地说,是在一家致力于在线渠道的暗店。本研究基于AS-IS/ be - to - be流程分析方法,从现状分析开始,产生所谓的AS-IS模型。结果:有可能降低与运输阳性冷货物相关的成本。因此,与订单运输相关的成本减少了30%。在每辆车的厨房内增加10%的空间优化。结论:正冷和负冷食品的运输成本降低,以室温运输替代车辆减少了对冷藏车辆的需求。