Re-Reading Deming’s 14 Points in the Era of Data Science: 14 Questions for Vibrant Management of Statistical Information Systems

Abstract

This article is based on the Deming Lecture presented at the 2018 Joint Statistical Meetings and reconsiders the "14 Points" on management that were developed by W. Edwards Deming and suggests that these points reflect fundamental concepts and principles that can offer important insights for the statistical community as it responds to these opportunities and challenges related to improvement of the quality, integrity, and societal value of statistical information. The concepts un-derlying Deming's 14 Points can provide a useful lens for considering a wide range of management opportunities and challenges that arise in many complex organizations, especially those that produce or use statistical information.