Enabling Sustainable Adaptation and Transitions: Exploring New Roles of a Tourism Innovation Intermediary in Andalusia, Spain

IF 1.2 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism and Hospitality Management-Croatia Pub Date : 2023-06-30 DOI:10.3390/tourhosp4030024

Thorsten Roser, K. Kuzmina, M. Koria

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引用次数: 0

Abstract

Tourism is a major global and local industry creating value through services that are enhanced and enabled through intermediaries that support innovation in the sector. This exploratory case study examines the roles and activities of a publicly funded tourism innovation intermediary for small medium-sized enterprises (SMEs) and professionals in Andalucia, Spain. We note the gap in knowledge on how intermediaries may best support stakeholders in achieving resilience and sustainability in transitions in tourism service ecosystems. Building on interviews, reports, and observations, this study finds that the intermediary has successfully supported its stakeholders in enhancing their adaptability in the current service ecosystem. There is less evidence of achieving deliberate transformations towards long-term sustainability and resilience. As the intermediary is uniquely positioned at the meso-level of the regional tourism service ecosystem, this study proposes exploring engagement to cover both macro and micro-level activities to enable moving towards becoming a transition intermediary and a regional sustainability catalyst. This study furthermore proposes an expanded range of roles and activities for the intermediary to enable moving towards resilience and sustainability, while contributing to the understanding of innovation intermediaries supporting sustainability in the tourism sector.

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实现可持续适应和转型:探索西班牙安达卢西亚旅游创新中介的新角色

旅游业是一项重要的全球和地方产业，通过支持该部门创新的中介机构加强和实现服务，创造价值。本探索性案例研究考察了西班牙安达卢西亚一家公共资助的旅游创新中介机构为中小企业和专业人士所扮演的角色和活动。我们注意到，在中介机构如何最好地支持利益攸关方在旅游服务生态系统转型中实现复原力和可持续性方面存在知识差距。基于访谈、报告和观察，本研究发现中介成功地支持其利益相关者增强其对当前服务生态系统的适应性。较少的证据表明，有意实现了向长期可持续性和弹性的转变。由于中介机构在区域旅游服务生态系统的中观层面具有独特的定位，本研究建议探索包括宏观和微观层面活动的参与，以使其成为过渡中介机构和区域可持续发展的催化剂。本研究进一步提出了扩大中介机构的角色和活动范围，以实现弹性和可持续性，同时有助于理解创新中介机构支持旅游部门的可持续性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Tourism and Hospitality Management-Croatia HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

1.90

自引率

23.10%

发文量

审稿时长

15 weeks

期刊介绍： Tourism and Hospitality Management is an international, multidisciplinary, open access journal, aiming to promote and enhance research in all fields of the tourism and hospitality industry. It publishes double-blind reviewed papers and encourages an interchange between tourism and hospitality researchers, educators and managers. Editors of Tourism and Hospitality Management strongly promote research integrity and aim to prevent any type of scientific misconduct, such as: fabrication, falsification, plagiarism, redundant publication and authorship problems. All submitted manuscripts are checked using Crossref Similarity Check (iThenticate). Nurturing a scientifically based approach to research, the journal publishes original papers along with empirical research and theoretical articles that contribute to the conceptual development of tourism and hospitality management. Editors look particularly for articles about new trends, challenges and developments, as well as the application of new ideas that are likely to affect the tourism and hospitality industry. The general criteria for the acceptance of articles are: contribution to the scientific knowledge in the field of tourism and hospitality management, scientifically reliable research methodology, relevant literature review and quality of the English language.