How does business analytics contribute to organisational performance and business value? A resource-based view

IF 4.9 3区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Information Technology & People Pub Date : 2021-03-23 DOI:10.1108/ITP-08-2020-0603

Sheshadri Chatterjee, N. Rana, Yogesh K. Dwivedi

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引用次数: 33

Abstract

PurposeThe purpose of this article is to identify how the organisations are able to improve their business value through acquisition of business analytics capabilities and by improving their performance.Design/methodology/approachWith the help of literature survey, along with standard resource-based view framework, a conceptual model has been developed. These have been statistically tested by collecting the data using the survey questionnaire from 306 selected respondents from various service sector- and product-based organisations in India. To analyse the data we have used partial least square–based structural equation modelling.FindingsThe study highlights that by the help of data acquisition and tool acquisition as two vital components the acquisition of business analytics capabilities could improve the business value of the organisation by strengthening its organisational performance. The findings of this research also indicated that acquisition of business analytics capabilities has a significant influence on an organisation's business process performance and business decision, which in turn significantly influences organisational performance. And organisational performance eventually positively influences its business value. The model was found to provide an explanative power of 71%.Research limitations/implicationsThe proposed research model can provide effective recommendations to the management of the organisations to realise the importance of acquisition of effective business analytics capabilities to eventually improve the business value of the organisation.Originality/valueNo specific studies, as yet, have analysed the effects of acquisition of business analytics capabilities for improving organisational performance mediated through business process performance and business decision. Therefore, this research has explored the distinctive effort to empirically validate this understanding.

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商业分析如何促进组织绩效和商业价值?基于资源的视图

本文的目的是确定组织如何能够通过获得业务分析能力和改进其绩效来提高其业务价值。设计/方法/方法在文献综述的帮助下，结合标准的基于资源的视图框架，建立了一个概念模型。通过收集来自印度各种服务部门和产品组织的306名选定受访者的调查问卷，对这些数据进行了统计测试。为了分析数据，我们使用了基于偏最小二乘的结构方程模型。研究结果强调，在数据获取和工具获取这两个重要组成部分的帮助下，商业分析能力的获取可以通过加强组织绩效来提高组织的商业价值。本研究的结果还表明，获得业务分析能力对组织的业务流程绩效和业务决策有显著影响，而业务流程绩效和业务决策反过来又显著影响组织绩效。组织绩效最终对其商业价值产生正向影响。该模型被发现提供了71%的解释力。研究的局限性/意义提出的研究模型可以为组织的管理层提供有效的建议，以认识到获得有效的业务分析能力的重要性，从而最终提高组织的业务价值。到目前为止，还没有具体的研究分析了获得业务分析能力对通过业务流程绩效和业务决策来改善组织绩效的影响。因此，本研究探索了独特的努力，以经验验证这一理解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Technology & People INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

8.20

自引率

13.60%

发文量

121

期刊介绍： Information Technology & People publishes work that is dedicated to understanding the implications of information technology as a tool, resource and format for people in their daily work in organizations. Impact on performance is part of this, since it is essential to the well being of employees and organizations alike. Contributions to the journal include case studies, comparative theory, and quantitative research, as well as inquiries into systems development methods and practice.