Managing government legitimacy during the COVID-19 pandemic in China: a semantic network analysis of state-run media Sina Weibo posts

Abstract

Abstract China’s state-run media are the mouthpiece of the government. During public health crises such as the COVID-19 pandemic, they are responsible for disseminating essential information to the public on behalf of the government. This study examined the Sina Weibo posts published by three leading state-run media entities (CCTV, People’s Daily, and Xinhua News Agency) during the first wave of the COVID-19 outbreak. Semantic networks were extracted from posts during each stage of the outbreak, and clusters of nodes representing communication themes were identified, including investigations of the coronavirus, governmental policies and response efforts, case updates, prevention and control, and medical treatment. These themes indicate the use of information and bolstering strategies to maintain and increase government legitimacy. The findings can inform future risk and crisis communication during public health crises.