Acceptance of users and non-users of an autonomous shuttle service

Abstract

ABSTRACT An experiment was piloted by Nantes Métropole concerning a transport service operated by an autonomous shuttle in spring 2019 in the Nantes-Bouguenais airport area. This paper aims to present the acceptance of the autonomous shuttle of the Nantes site. 85 respondents, users and non-users of the shuttle, answered a questionnaire. The results show differences between these two populations of respondents, particularly in terms of their feeling of safety, the time saved on their trip compared to their usual mode of travel and the number of seats available in the shuttle.